Navidrive 3D / WIPCOM 3D

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New Diagnostics Forum

by GiveMeABreak » 18 Mar 2018, 13:26 » in Forum News, Announcements and Issues

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Please note the new ' Diagnostics ' sub forum that has been added to the main page.

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Link to New Diagnostic Forum

As some of you will be aware, we had merged all the Lexia & Diagbox related threads. This was kept in the Citroen technical forum. However because this topic has grown significantly over the years as the software and...

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Please note that if you want to see new posts from the Diagnostic Forum, you will need to SUBSCRIBE to the forum. Just scroll to the bottom of the page and click the Subscribe button.

This needs to be done because it is a new sub-forum, and therefore will not be in your existing subscriptions.

Replies: 2
Views: 490

Last post by GiveMeABreak
26 Mar 2018, 00:38
Member Email Addresses

by GiveMeABreak » 13 Oct 2017, 18:06 » in Forum News, Announcements and Issues

To All Members

Members are kindly requested to check their profiles to see if their email addresses are current and please update these where necessary.

Some of our members have noted that email sent to others on the forum are bouncing back as unrecognised. We appreciate that people change their email providers / addresses over time and don't...

Replies: 0
Views: 915

Last post by GiveMeABreak
13 Oct 2017, 18:06
New Forum Post Bookmark feature

by xantia_v6 » 28 Sep 2017, 19:49 » in Forum News, Announcements and Issues

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You may notice a new Bookmarks button in the forum header and a bookmark icon: bookmark.png at the top of each forum post.

These are part of a post bookmarking extension that we are trialling. Please try it, and give us some feedback.

To bookmark a post (or delete the bookmark) just click the bookmark icon in the post. You may add a short...

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You always could do that by opening another tab (Ctrl-click) or window (Shift-click) on the post's individual header and then copying the URL of that post. I've just checked and it still works.

Replies: 12
Views: 1249

Last post by Paul-R
05 Oct 2017, 09:24

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Guide to Replacing the NG4 Navidrive 3D Hard Drive with a CF Card

by GiveMeABreak » 28 Mar 2017, 13:57

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A post from a member who has likely suffered a Hard Drive failure on his NG4 Navidrive 3D system has prompted me to re-double my efforts in finding a possible pre-emptive solution to Drive Failure. The same can be said of the RT4 system with a HDD, although these units seem to have more issues than the NG4. Although the principle is the same for...

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You need the ones like this:

Replies: 6
Views: 1202

Last post by GiveMeABreak
13 Feb 2018, 12:29
NG4 Is there any battery inside?

by ZarkoM » 15 Nov 2017, 15:43

First post

Hi,
I have 7 years old NG4 in my P308. In last days I noticed that after swithing on the unit, clock on my NG4 is reset to 01:00 and display of clock is flashing. This happens usually when I do not use a car for a day or two. After receiving GPS signal, clock is correct again but still flashing until I confirm via SETUP.

I am quite sure that car...

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Definitely no backup battery, as all the data is stored on the hard disk and in the flash memory. The only battery is in the services module as I mentioned before for emergency powering of the speaker, the microphone and for the actual emergency call.

I still suggest you try a reset of the unit, and if you still have problems a factory reset....

Replies: 13
Views: 278

Last post by GiveMeABreak
10 Mar 2018, 10:27
C5 Navidrive cuts off

by Zdriver938 » 17 Feb 2018, 09:37

First post

My c5 navidrive stops service as it heats up : it stops telephone then CD player then reduces the volume to half and in all of these the reason displayed is to reduce unit temperature and if I carry on driving the following message is displayed: unit will shut down to prevent any damage. If anyone had this problem please let me know
The dealer I...

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Hi and welcome.

Do you have the NG4 (Navidrive 3D) or the RT4 system?
The pictures for each are in the Audio & Telematics Main page here and will be the second or the third picture.

If you have the NG4 (Navidrive 3D) the system is likely going into backup mode because of the temperature inside the unit. The official causes are listed as:...

Replies: 1
Views: 49

Last post by GiveMeABreak
17 Feb 2018, 10:29
Ng4

by Malazyy » 16 Apr 2017, 18:05

First post

Hello every
I am a new member in this nice forum
Could any one help me with my problem
I have citroen c5 exclusive 2009
I have just bought from the net complete set of navidrive-3d-multimediaNg4 with the display and complete wires needed I followed the installation process but the screen is blank it gives no data just gives black screen and the...

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Sorry - only just seen this post.

The NG4 system is dependent on having the correct equipment other than the head unit and also must be VIN coded AND configured to the vehicle using Diagbox / Lexia.
The NG4 is designed to work with the MDS Service module, which is linked to the Microphone and the Head unit via the CAN system. So unless you got...

Replies: 1
Views: 250

Last post by GiveMeABreak
23 Oct 2017, 14:26
iPhone support

by Quackers » 14 Aug 2017, 18:28

First post

Can you connect an iPhone to the USB port to play music on this system? Reading the manual i'm not sure its just bad with its terminology , I'm doing something wrong, i need a newer firmware to do it or it just cannot be done.

It says connecting an iPod, and an iPhone with the Music player acts like an iPod on other devices like my home cinema...

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Can't be done - the USB will charge the phone and will play WMA and MP3 files on an actual USB stick directly, but will not play files from an iPhone's music library. You can also use the SD card in the Navidrive 3D to play the same - which is what I do.

You can connect video or audio sources to the AUX socket in the glovebox - and select this as...

Replies: 1
Views: 155

Last post by GiveMeABreak
14 Aug 2017, 19:17
Installing map updates to Navidrive NG4 (C5, 2009)

by splinternet » 04 Jun 2017, 12:23

First post

I have a set of discs to update my maps. Basic question - how/where do I load them? The obvious place seems to be where I insert an audio CD, are there any other slots? But when I start the installation (step 1: firmware upgrade with the supplied CD) after about a minute I get a message "Read error - source cannot be played". If I skip...

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Righto RT4. All the firmware is supplied as standard with the OFFICIAL map updates as part of the package, bot OP has got a used kit with some of the discs missing it seems. I think he's sorted for the firmware now, fingers crossed on the map update now!

Replies: 12
Views: 826

Last post by GiveMeABreak
05 Jun 2017, 19:07
Navidrive 3D

by hoggers » 18 Jan 2017, 21:53
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First post

Hi there

I've just bought a 2010 C5 Exclusive and I have a problem with the SAT NAV. It works but does not show the correct location. The recption says 'poor' and satalites say 0 which i'm guessing has something to do with the antenna.

Anyone had a similar issue that can help resolve it? VIN is VF7RDRHHAAL548441

Thanks
Ben

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You don't even need to fit a stick on gps antenna. Just get one from a scrap car and then fit it behind the screen as there is enough space for one and the cabling. I've done it a few times with double sided tape to stick it all down and have the antenna facing the correct way as well.

It's also good for when retro fitting to vehicles without nav...
Replies: 97
Views: 4070

Last post by KP
26 Apr 2017, 07:27
Ng4 Stereo

by Bonger1969 » 24 Mar 2017, 18:24

First post

Hi guys I'm new to the forum and hope someone can help me out. Does anyone know the facial diamensions of the ng4 unit. Not the surround of the whole facia but just the stereo face. I want to fit a double din stereo to my c5 x7 and need to know if one fits in the slot where the ng4 goes,
Cheers guys. Bill Williams

Last post

Something on the lines of this.hope you can see image..

Replies: 11
Views: 247

Last post by Bonger1969
25 Mar 2017, 15:14
2011 C5 Tourer multifunction screen

by Dublin_C5 » 01 Mar 2017, 16:13
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Hi All
The multifunction screen on my 2011 C5 suddenly stopped working throwing up the following screen message
SYSTEM CHECK IN PROGRESS.PLEASE WAIT,DO NOT TURN OFF ENGINE FOR 25 MINS.
I did this but the screen keeps giving the same message.I now have no radio,sat nav,bluetooth etc
Can anyone share any info or advice on this problem please
Thanks...

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That's great news Alan. I knew that the Clarion service centre had a contract to repair the Magneti Marelli units, but wasn't sure about the NG4s. I knew it was about 500 Euros a while back in France for repairs - so seems about right. Hopefully they will have updated it to the latest firmware for you too. I'm in the process of writing up about...
Replies: 34
Views: 1989

Last post by GiveMeABreak
20 Mar 2017, 23:00
Multi Media

by hoggers » 21 Jan 2017, 19:28

First post

Sorry for all the questions but i've just tried uploading some music from my USB. I select 'copy all' files. There are three folders with an equivalent of a CD of tracks on each. However, it only seems to copy the first folder and not the other two despite selecting them all. Also how do you delete a folder -- i've looked in the manual and then on...

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There's a very good reason for it - the NG4 system doesn't support Bluetooth music streaming! It does just about everything else though, hence why I suggested it. You have to remember this was a 2008/9 system and probably designed a few years previous to that, so they can't support every future development of Bluetooth. They did provide several...

Replies: 5
Views: 432

Last post by GiveMeABreak
22 Jan 2017, 04:48
C5 Jukebox problem with track order

by splinternet » 22 Apr 2016, 14:49

First post

When copying (ripping?) CDs to the Jukebox of my C5 Mk III 59-plate, for some CDs it picks up the name of each track, whereas for others it doesn't (it calls them Track1, Track2, etc...). Whilst with the latter it stores the tracks in the same order they're in on the CD (although you don't know the name of the tracks), annoyingly and puzzlingly,...

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Of course the other great thing with the SD card is there are no moving parts - so with less disk activity, the unit should remain cooler. You just have to play a DVD and see how hot the unit gets! Regarding the SD card - I have a 32GB SD HC in there and haven't managed to fill half this yet. I haven't tried anything bigger, but don't see an issue...

Replies: 4
Views: 380

Last post by GiveMeABreak
23 Apr 2016, 13:43
NG4 Navidrive 3D 7 Digit Postcode Issues

by GiveMeABreak » 16 Nov 2015, 16:08
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I've spent some considerable time hunting the net and various Forums (or Fora!) for some definitive info on getting the NG4 Navidrive 3D system to accept 7 digit Postcodes.
This is the system in question in my C5 X7, but there is a similar one installed in some Peugeot vehicles ...

I got in contact with 'Here' maps, formerly Navteq, who make...

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I feel another VAB-size topic coming on with this project!! :-D
Replies: 25
Views: 2532

Last post by GiveMeABreak
13 Apr 2016, 19:19
Citroen C5 NG4 Navidrive Not Working

by Arokh » 16 Feb 2016, 19:30

First post

Hi,
The NG4 navigation/radio thing on my car won't turn on anymore. It only lights up for a second. I tried placing a CD in it and it went in without any problems but now it's stuck inside. Lexia diagnosis couldn't get any response from it. The car is a Citroen C5 from 2010. Any idea on what might be wrong?

Last post

Just to be clear (as some people do get confused between the units) is this the system you have ignoring the colours of course?

92CB5543-3166-4FAE-9011-20988442399F.png

If this is your unit you can try this reset which should not loose any information:
Hold the round-shaped volume / mute button (to the left of the large dial in the middle) AND...

Replies: 9
Views: 1059

Last post by GiveMeABreak
22 Feb 2016, 13:46
Connecting iPod 3rd Gen Touch to C5 Tourer 2011

by Jelly_Owner » 14 Jan 2016, 18:54

First post

Hello,

I have a 2011 C5 Exclusive with an NG4 Navidrive Unit and have my phone connected via Bluetooth, an SD card in the dash with music and a 32GB USB stick in the connector under the armrest, also for music. They all just work. But now I want to use a 32GB iPod Touch instead of the USB stick and either the iPod or the car isn't playing ball....

Last post

Ditto, i use a terrastation pro to store all my files and 320 Kbps conversion but I do it all on the PC. Overall I'm very happy with the sound quality and performance of the unit. The only annoying thing is it will only read text messages from the internal phone and not your Bluetooth connected phone. As you can't get dual SIM cards now, I just...

Replies: 9
Views: 647

Last post by GiveMeABreak
15 Jan 2016, 11:44
C5 X7 Aux sockets?

by qprdude » 24 Feb 2014, 17:27
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I'm computer literate in as much as I can build them, and install software and hardware if required, but for the life of me, I can't get to grips with MP3-4, Ipod and other audio stuff. My kids have speakers built into their houses that can be accessed by many sources from anywhere in the houses.

I am struggling to remember how to switch on the...

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More or less what I thought. I don't think I'll bother to be honest. Can't see me using it often enough. Can only use it while stationary so not a lot of use to me. As I have a 16 inch laptop I can use for the same purpose it's kind of redundant.
I don't think I had a "choose video" option, but after I get home from my London trip, I...
Replies: 31
Views: 4596

Last post by Jodyone
03 Mar 2014, 20:53

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