Peugeot 3008 sat nav not working

[Jane12173]

I have a Peugeot 3008 2010 and the sat nav started saying I was miles from where I was so I was told to do a system reboot and factory reset since doing this my sat nav is displaying a green screen with red arrow says zone not mapped and compass is pointing north constantly can anyone help me please.

[GiveMeABreak]

There are several possibilities, the most common:

1) If you have reset the system, be aware that it takes 10 minutes of actual driving - not sitting stationary in the car for the system's GPS module to lock on to the satellites. So try this.
2) If this was an issue that happened before you reset anything then it is likely that either your GPS aerial has become detached from the back of the head unit, or water ingress has occurred at the aerial base on the roof and may have caused problems.

[Jane12173]

Thank you!!!!! I have had the head unit out, I've detached all the wires and reattached didn't make any difference, changed the external ariel antenna didn't make a difference but haven't changed the actual base unit I will get one of these and try that.

[GiveMeABreak]

Before you do that, and if you have a cheapy GPS aerial that you can plug in the back of the head unit temporarily, do that and set it up on the windscreen so it can receive the signals then go for a drive of 3 miles minimum and about 10 minutes. Again this is needed to localise the satellites.

This will determine if it is the GPS aerial or not. If you still have no satellites and have ruled out the GPS aerial, then it may well be the actual Head Unit.

[Jane12173]

The phone radio CD is working it stores destinations in if I input them just doesn't pick anything up or says its calculate the journey.

[GiveMeABreak]

So definitely sounds like the aerial or the internal GPS tuner. So see how you get on with the aerial first Jane.

[Jane12173]

Thank you for all your help and support Marc I didn't even move and the maps came up on the screen my mechanic is going to feed me the cable through so I can use it properly.

[GiveMeABreak]

No problems, glad you have it working again.