Peugeot 3008 sat nav not working

This is the Forum for all your Peugeot Technical Questions, Problems or Advice.

Moderator: RichardW

Post Reply
Jane12173
Posts: 4
Joined: 05 Apr 2021, 16:18
Location: South Yorkshire
My Cars: Peugeot 3008

Peugeot 3008 sat nav not working

Post by Jane12173 »

I have a Peugeot 3008 2010 and the sat nav started saying I was miles from where I was so I was told to do a system reboot and factory reset since doing this my sat nav is displaying a green screen with red arrow says zone not mapped and compass is pointing north constantly can anyone help me please.
received_751496432226432.jpeg
received_187701656268271.jpeg
Jane
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 36998
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5645

Re: Peugeot 3008 sat nav not working

Post by GiveMeABreak »

There are several possibilities, the most common:

1) If you have reset the system, be aware that it takes 10 minutes of actual driving - not sitting stationary in the car for the system's GPS module to lock on to the satellites. So try this.
2) If this was an issue that happened before you reset anything then it is likely that either your GPS aerial has become detached from the back of the head unit, or water ingress has occurred at the aerial base on the roof and may have caused problems.
Please Don't PM Me For Technical Help

Marc
Jane12173
Posts: 4
Joined: 05 Apr 2021, 16:18
Location: South Yorkshire
My Cars: Peugeot 3008

Re: Peugeot 3008 sat nav not working

Post by Jane12173 »

Thank you!!!!! I have had the head unit out, I've detached all the wires and reattached didn't make any difference, changed the external ariel antenna didn't make a difference but haven't changed the actual base unit I will get one of these and try that.
Jane
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 36998
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5645

Re: Peugeot 3008 sat nav not working

Post by GiveMeABreak »

Before you do that, and if you have a cheapy GPS aerial that you can plug in the back of the head unit temporarily, do that and set it up on the windscreen so it can receive the signals then go for a drive of 3 miles minimum and about 10 minutes. Again this is needed to localise the satellites.

This will determine if it is the GPS aerial or not. If you still have no satellites and have ruled out the GPS aerial, then it may well be the actual Head Unit.
Please Don't PM Me For Technical Help

Marc
Jane12173
Posts: 4
Joined: 05 Apr 2021, 16:18
Location: South Yorkshire
My Cars: Peugeot 3008

Re: Peugeot 3008 sat nav not working

Post by Jane12173 »

The phone radio CD is working it stores destinations in if I input them just doesn't pick anything up or says its calculate the journey.
Jane
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 36998
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5645

Re: Peugeot 3008 sat nav not working

Post by GiveMeABreak »

So definitely sounds like the aerial or the internal GPS tuner. So see how you get on with the aerial first Jane.
Please Don't PM Me For Technical Help

Marc
Jane12173
Posts: 4
Joined: 05 Apr 2021, 16:18
Location: South Yorkshire
My Cars: Peugeot 3008

Re: Peugeot 3008 sat nav not working

Post by Jane12173 »

Thank you for all your help and support Marc I didn't even move and the maps came up on the screen my mechanic is going to feed me the cable through so I can use it properly.
Jane
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 36998
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5645

Re: Peugeot 3008 sat nav not working

Post by GiveMeABreak »

No problems, glad you have it working again.
Please Don't PM Me For Technical Help

Marc
staokul
Posts: 3
Joined: 27 Mar 2022, 10:10
Location: France
My Cars: 308 Sw 2012
x 1

Re: Peugeot 3008 sat nav not working

Post by staokul »

Hello Marc.

Is there a way you can help me. I have peugeot 308 2012 and I keep getting this message zone not mapped on my instrument panel. The GPS is working fine on the screen though! Any thoughts?

Thank you
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 36998
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5645

Re: Peugeot 3008 sat nav not working

Post by GiveMeABreak »

That is indicative of an area (typically rural) that is not on the installed map, so can't show any detail.

How many satellites do you have visible? The number can be seen on the map on the main display screen.
Please Don't PM Me For Technical Help

Marc
PaulC5
Donor 2024
Posts: 279
Joined: 06 Jun 2023, 15:26
Location: Lincoln
My Cars: 2007 C5 2.2 hdi estate
2019 Peugeot 308 SW 1.5 hdi
2016 Cactus 1.6 hdi
Previous ones 2004 C5 2.2 hdi, 2008/2011/2015 C4s all 1.6 hdi, 2003 C3 1.4 petrol, 2010 C3 1.4 vti petrol, 2005 Xsara Picasso 2.0 hdi
x 64

Re: Peugeot 3008 sat nav not working

Post by PaulC5 »

If I am on a road that has been built since the last update of the satnav maps then I get the zone not mapped message. The back ground map is still shown.
Danilov
Posts: 21
Joined: 20 Dec 2023, 00:36
Location: Northern Ireland, UK
My Cars: Peugeot 308 1.6 hdi 2013
Honda Jazz 1.4 CVT
x 1

Re: Peugeot 3008 sat nav not working

Post by Danilov »

PaulC5, did you get it sorted?
PaulC5
Donor 2024
Posts: 279
Joined: 06 Jun 2023, 15:26
Location: Lincoln
My Cars: 2007 C5 2.2 hdi estate
2019 Peugeot 308 SW 1.5 hdi
2016 Cactus 1.6 hdi
Previous ones 2004 C5 2.2 hdi, 2008/2011/2015 C4s all 1.6 hdi, 2003 C3 1.4 petrol, 2010 C3 1.4 vti petrol, 2005 Xsara Picasso 2.0 hdi
x 64

Re: Peugeot 3008 sat nav not working

Post by PaulC5 »

There is nothing wrong with the C5 sat nav, it just needs an update so the latest roads are on it.
Danilov
Posts: 21
Joined: 20 Dec 2023, 00:36
Location: Northern Ireland, UK
My Cars: Peugeot 308 1.6 hdi 2013
Honda Jazz 1.4 CVT
x 1

Re: Peugeot 3008 sat nav not working

Post by Danilov »

When you had that problem did you see a message about number of satellites you sat nav was seeing. Mine is showing the message “ 0 satellites available “. Thanks
PaulC5
Donor 2024
Posts: 279
Joined: 06 Jun 2023, 15:26
Location: Lincoln
My Cars: 2007 C5 2.2 hdi estate
2019 Peugeot 308 SW 1.5 hdi
2016 Cactus 1.6 hdi
Previous ones 2004 C5 2.2 hdi, 2008/2011/2015 C4s all 1.6 hdi, 2003 C3 1.4 petrol, 2010 C3 1.4 vti petrol, 2005 Xsara Picasso 2.0 hdi
x 64

Re: Peugeot 3008 sat nav not working

Post by PaulC5 »

I have not seen any satellite messages on the cars but I have on hand held gps units for walking. For the gps it means it is not detecting any satellites so needs longer to find them. On a car it might mean you are in a tunnel or the aerial or something else is not working.
Post Reply