C4GP 2015 "Multimedia system temporarily unavailable"
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C4GP 2015 "Multimedia system temporarily unavailable"
Hi,
This seems to be a common issue and has now appeared also on my car, much worse when it's cold outside, to the point where the heating controls for example become completely erratic. I think, with the screen off, I can also see some sort of discoloration at the edges.
I have already updated the firmware to the latest one (easy enough) but has not helped.
Does any of you kind people know a way forward? Is replacement of the lower LCD screen the only option? If yes, does anyone know the correct part no for the screen? I also have navi (Exclusive spec) if it helps.
Many thanks in advance
Gabriel
This seems to be a common issue and has now appeared also on my car, much worse when it's cold outside, to the point where the heating controls for example become completely erratic. I think, with the screen off, I can also see some sort of discoloration at the edges.
I have already updated the firmware to the latest one (easy enough) but has not helped.
Does any of you kind people know a way forward? Is replacement of the lower LCD screen the only option? If yes, does anyone know the correct part no for the screen? I also have navi (Exclusive spec) if it helps.
Many thanks in advance
Gabriel
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
We're not going out much at the moment but it's definitely linked to cold weather. Been out a few times in our Mk2 308 and I've seen that message. A few miles later when the engine has warmed up and heater started working the message disappears.
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
What a pain it is though, on a freezing day, to not be able to turn up the heating or at least turn the fan speed down. Full arctic air in your face as you drive off gets old pretty quickly!
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Mine is much worse and often goes into error mode, even in the last few days when down South it has not been that cold.
Does anyone know if there is a part number for the LCD screen (to be replaced) or any other fix? Most of the controls are on it, so not having them available it's not trivial.
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Hi Gabriel
There are 3 parts to this system.
All Expensive! So what really needs to happen is a diagnostic to find out which of the units is potentially faulty. Replacing any one component will need coding to the vehicle and configuring using approprite diagnostic tools, so I highly recommend a diagnostic first.
There are 3 parts to this system.
The Multifunction control panel (which is the surround of the screen with the buttons). | The actual multifunction screen itself. | This is the main Telematic Unit, which is hidden behind the dash. |
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Marc
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Marc, many thanks! Do you have by any chance the part numbers, to see how expensive?... Is there a revision as well (as often seems to be with french cars, with a revised part released later on whilst in production)?
Sorry to ask, but can't find this anywhere.
I strongly suspect it's the LCD screen that's faulty, as when warm it behaves fine, but when cold buttons get pressed at random and I can also see discoloration / bleeding at the edges of the screen and don't think that's normal.
Thanks again
Gabriel
Sorry to ask, but can't find this anywhere.
I strongly suspect it's the LCD screen that's faulty, as when warm it behaves fine, but when cold buttons get pressed at random and I can also see discoloration / bleeding at the edges of the screen and don't think that's normal.
Thanks again
Gabriel
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Sure, I can get these to you later when I’m on my main rig.
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Marc
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Thanks Marc. Looking forward to this - drives me nuts!...
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Thanks for reminding me. Sitting comfortably with a stiff whisky?
All VAT inclusive of course, but exclusive of fitting and configuration / programming.
The Multifunction control panel (which is the surround of the screen with the buttons). | The actual multifunction screen itself. | This is the main Telematic Unit, which is hidden behind the dash. |
98011195XU (Seduction / Intensive Trim) £480.23 98011199VV (Exclusive Trim) £480.23 | 9812720580 £1020.53 | 1613353180 £1079.66 |
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Marc
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
HAHA, wow! Yeah, eBay it is then (used part), no chance I would pay this sort of money. At least now I know the part numbers.
I have a Lexia - does anyone know what sort of coding I need to do (if any) once I replace just the LCD (the first port of call)?
Thanks, Marc!
I have a Lexia - does anyone know what sort of coding I need to do (if any) once I replace just the LCD (the first port of call)?
Thanks, Marc!
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C5 MK II 2.0 HDi Exclusive Obsidian Black
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Now I can't be 100% certain, but I'm almost sure that these units can't be configured with Diagbox without a PSA server configuration which you won't have with this being a clone. You have the SMEG Digital Receiver and these generally require a connection to PSA servers to be configured as they are locked out, so do factor that in.
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Marc
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Hi all, I thought I would provide an update. Bought the LCD screen (part no 9812720580) on eBay (about £150) and it seems like the issue is sorted.
No coding necessary.
On the old LCD, I can clearly see discolouration on the edges, so I assume it had failed.
No coding necessary.
On the old LCD, I can clearly see discolouration on the edges, so I assume it had failed.
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C5 MK II 2.0 HDi Exclusive Obsidian Black
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GS 1220 Geranium Red
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Good result. Some of the screens don't need coding - but some do, just depends on the system, but good news, and thanks for the update.
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Marc
Marc
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Re: C4GP 2015 "Multimedia system temporarily unavailable"
Thank you for your help! Much appreciated!
Re: C4GP 2015 "Multimedia system temporarily unavailable"
Hi my citroen C4 Piccasso Excl airdream E-hdi diesel 2014 is saying multimedia temporarily not working, I cannot access heating Bluetooth say nav system, what can I do please ?