C3 2017, Display screen issue

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Gazzalene
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Joined: 21 Jan 2021, 18:02
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My Cars: citroen ds3 2013
Citroen c3 flair 2017

C3 2017, Display screen issue

Post by Gazzalene »

Several times now my wifes C3 display screen as acted weird. it goes unreadable and freezes.Nothing will clear the screen unless the ignition is turned off,then it goes off after apx 5-10 seconds. on restarting the display is back to normal.
Any ideas of the cause,is this a sign its on its way out? or known issue?
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GiveMeABreak
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Re: C3 2017, Display screen issue

Post by GiveMeABreak »

Hi

When you say the screen goes unreadable, what exactly is displayed? Garbled text, blank, lines? This could be important.
Please Don't PM Me For Technical Help

Marc
Gazzalene
Posts: 3
Joined: 21 Jan 2021, 18:02
Location: england
My Cars: citroen ds3 2013
Citroen c3 flair 2017

Re: C3 2017, Display screen issue

Post by Gazzalene »

Sorry for late reply.
It is really hard to discribe.Its all horizontal lines .in blocks and of different colours.
No text or words present. like a pc with display card issue.
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GiveMeABreak
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Posts: 36992
Joined: 15 Sep 2015, 19:38
Location: West Wales
My Cars: C3 Aircross SUV HDi Flair Peperoncino Red (The Chili Hornet)
C5 X7 2.0 HDi Exclusive Mativoire Beige (The Golden Hornet)
C3 1.6 HDi Exclusive Aluminium Grey (The Silver Hornet)
C5 MK II 2.0 HDi Exclusive Obsidian Black
C5 MK I 2.0 HDi SX Wicked Red
Xantia S2 2.0 HDi SX Hermes Red
C15 Romahome White
XM 2.0 Turbo Prestige Emerald Green Pearlescent
XM 2.0 Turbo Prestige Polar White
XM 2.0 SX Polar White
CX 20 Polar White
GS 1220 Geranium Red
CX 2.4 Prestige C-Matic Nevada Beige
GS 1000 Cedreat Yellow
x 5644

Re: C3 2017, Display screen issue

Post by GiveMeABreak »

I assume this is the large touchscreen in the middle of the dash. If so, it really needs a diagnostic to determine the issue. It may be the screen or the main unit inside the dash.

These units are not cheap - about £800 for the screen alone and another £920 for the telematic unit in the dash, so best to be sure what the problem is. There are a whole range of different units and screens, depending on options fitted tot he car, so it is essential that the correct one is fitted if a replacement is needed.

Depending on whether you've had it serviced by Citroen from new and the current mileage - they may make a goodwill gesture - but I can't say for sure.
Please Don't PM Me For Technical Help

Marc
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