Myway Sat Nav

This unit is the MyWay system, also referred to as RNEG, made by Harman Becker.
Main Features: Also referred to as RNEG, the MyWay colour satellite navigation system, has SD card, integrated European mapping, live trafic information, voice guidance and graphics in 2D or aerial perspective & it features a Bluetooth® system (Bluetooth phone compatibility only - no Bluetooth Audio Streaming).

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KeithG
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Myway Sat Nav

Post by KeithG »

Hi,
I have a 2010 Citroen C5 Tourer Airdream - lovely car.
Does anyone know how to delete the addresses on the Myway Sat Nav left on by the previous owner ?
Any advice greatly appreciated .
Last edited by GiveMeABreak on 14 Aug 2020, 16:28, edited 1 time in total.
Reason: Moved to MyWay section of the Telematics Forum
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GiveMeABreak
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Re: Myway Sat Nav

Post by GiveMeABreak »

Press the NAV button, you should see a list of the last 20 destinations saved / recorded. Select one of the destinations and then make a long press using the dial or steering wheel button on any one of the destinations. A list of actions will pop up - 'Delete Entry' or 'Delete List' will be there. Select Delete List to clear the lot.
KeithG
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Re: Myway Sat Nav

Post by KeithG »

Worked perfectly ! Thank you.
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Re: Myway Sat Nav

Post by GiveMeABreak »

Another happy customer :-D
KeithG
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Re: Myway Sat Nav

Post by KeithG »

Hi Marc,
Re the X prefix eg X7 how do I find what the X prefix is for my May 2010 C5 Airdream ?
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Re: Myway Sat Nav

Post by GiveMeABreak »

That's just an internal PSA code used to denote the project model code number. We refer to the C5 MK III more commonly as the X7 to differentiate it from the C5 MK II Facelift model.

So C5 MK I
C5 MK II (Facelift )
C5 MK III or X7.

The 'Airdream' reference is just Citroen’s label for very economical vehicles, producing less than 140g/km of CO2. They are produced in an ISO 14001 certified plant and have to be 95% recoverable.
KeithG
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Re: Myway Sat Nav

Post by KeithG »

Thanks again Marc .
KeithG
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Re: Sat Nav

Post by KeithG »

Hi, My Citroen C5 Tourer 2010 1.6 HDi

The sat nav has gone off and none of the controls (mode,sat nav, phone etc) work apart from the radio . The radio works but doesn't display on the screen, phone connects ok but nothing on the screen either. Normally when you switch the engine on the Citroen logo appears on the screen but it doesn't now, likewise when the car is in reverse the screen is still blank but the parking sensor works.. I tried replacing a fuse - F14 15amp but the fuse was ok . Help please .
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Re: Myway Sat Nav

Post by GiveMeABreak »

I diagnostic would be wise to ascertain whether this is the screen or the Head Unit. On the basis of what you have said, it does sound like the screen as all the associated system auditory sounds are working (Parking assistance, radio) and I would suspect the phone too works - can you test this by calling the mobile when you are in the car to see if you can hear the phone ringing being output via the vehicle's speakers. That would indicate the phone is connected and working. The sat nav of course may also be working, but as you only get spoken directions when a journey has been calculated and started, you won't hear any output. So that too could be working.

To Diagnose this, Citroen would remove the screen and check the connections to the screen and either replace the lead from the Head unit to the screen, and if that does not solve it, the screen would be replaced and failing that the Head Unit.
KeithG
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Re: Myway Sat Nav

Post by KeithG »

Hi Marc,
Phone does ring through speakers but all the buttons on the control panel except radio are not working. The screen does flicker when you press relevant buttons . It was working fine yesterday.
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Re: Myway Sat Nav

Post by GiveMeABreak »

So I would check the lead connections at the back of the screen.

To do that you will have to use some trim removal tools to take of the fascia. It's quite easy - check back in 2 minutes and I'll have put up some pics for you
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Re: Myway Sat Nav

Post by KeithG »

Thank you Marc -that would be very helpful .
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Re: Myway Sat Nav

Post by GiveMeABreak »

Here you go:
Trim A.PNG
Trim B.PNG
Unclip the fascia panel front panel trim (1) ( as "a") using trim tools.
Remove the fascia panel front panel trim (1). These just lift off
carefully with a flat plastic trim tool.
That will expose the 3 bolts shown at (3) that you need to remove.
Trim C.PNG
Trim D.PNG
Unclip the fascia panel front panel (2) (as "b", "c").
Detach the fascia panel front panel (2).
Hold the fascia panel front panel (2).
Disconnect the connectors (as "d").
Remove the dashboard fascia (2).
Trim E.PNG
Trim F.PNG
If necessary, detach the air vent (4) (as "e", "f").
Remove the air vent (4).
If necessary, detach the air vent (5) (as "g", "h") - but
you may not need to do this.
Trim G.PNG
Trim H.PNG
Remove the bolts (2).
Detach the colour multifunction screen (1).
Disconnect the connectors (as "a").
Remove the colour multifunction screen (1).
KeithG
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Re: Myway Sat Nav

Post by KeithG »

Thank you Marc .
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Re: Myway Sat Nav

Post by GiveMeABreak »

No problems - on the top connector pin 1 is the supply and pins 3 and / or 6 are the earths.
image_2021-02-18_145956.png
Then try and remove both connectors and re-attach to rule out any poor connections.