New DS7 owner
Moderator: RichardW
New DS7 owner
Hello all, just got my ds7 ultra prestige 180 on an 18 plate. Had it a day and three lights came on engine fault, ad blue and the spanner. Would these all be linked to just the Adblue being low? Disappointing that the dealer should’ve checked the levels / topped up and reset computer etc. They’ve been to collect my car and gave me a courtesy car just annoying! Thank you
- almayo
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Re: New DS7 owner
Yes this is all down to the AdBlue being low. Once topped up and driven for a few miles they should all dissappear.Carld90 wrote: ↑07 Dec 2019, 14:51 Hello all, just got my ds7 ultra prestige 180 on an 18 plate. Had it a day and three lights came on engine fault, ad blue and the spanner. Would these all be linked to just the Adblue being low? Disappointing that the dealer should’ve checked the levels / topped up and reset computer etc. They’ve been to collect my car and gave me a courtesy car just annoying! Thank you
2019 - Now DS 7 CROSSBACK Performance Line 1.6 THP 225 EAT8 Auto
2018 - 2019 DS 4 CROSSBACK Terre Rouge Limited Edition 2.0 BlueHDi 180 EAT6 Auto
2017 - 2018 Citroen C3 Flair 1.2 PureTech 110 EAT6 Auto
2018 - 2019 DS 4 CROSSBACK Terre Rouge Limited Edition 2.0 BlueHDi 180 EAT6 Auto
2017 - 2018 Citroen C3 Flair 1.2 PureTech 110 EAT6 Auto
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Re: New DS7 owner
The warning will be concerning the Adblue level needing topping up. It's used for the SCR (Selective Catalytic Reduction) system to greatly reduce the Nitrogen Oxides. The SCR system sits upstream of the DPF.Carld90 wrote: ↑07 Dec 2019, 14:51 Hello all, just got my ds7 ultra prestige 180 on an 18 plate. Had it a day and three lights came on engine fault, ad blue and the spanner. Would these all be linked to just the Adblue being low? Disappointing that the dealer should’ve checked the levels / topped up and reset computer etc. They’ve been to collect my car and gave me a courtesy car just annoying! Thank you
This is a customer service item and needs regular topping up when the warning comes up. Not really the dealers job to be honest, as it's like topping up your washer fluid / engine oil.
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- almayo
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2017 - 2018 Citroen C3 Flair 1.2 PureTech 110 EAT6 Auto - x 1
Re: New DS7 owner
It's the dealer's job if they have just handed over the car, these things should be checked beforehand. I'd take my car back if there wasn't any washer fluid too. When I'm paying 40-50k for a car I'd expect them to at least top up the fluids for me.GiveMeABreak wrote: ↑23 Dec 2019, 11:22The warning will be concerning the Adblue level needing topping up. It's used for the SCR (Selective Catalytic Reduction) system to greatly reduce the Nitrogen Oxides. The SCR system sits upstream of the DPF.Carld90 wrote: ↑07 Dec 2019, 14:51 Hello all, just got my ds7 ultra prestige 180 on an 18 plate. Had it a day and three lights came on engine fault, ad blue and the spanner. Would these all be linked to just the Adblue being low? Disappointing that the dealer should’ve checked the levels / topped up and reset computer etc. They’ve been to collect my car and gave me a courtesy car just annoying! Thank you
This is a customer service item and needs regular topping up when the warning comes up. Not really the dealers job to be honest, as it's like topping up your washer fluid / engine oil.
2019 - Now DS 7 CROSSBACK Performance Line 1.6 THP 225 EAT8 Auto
2018 - 2019 DS 4 CROSSBACK Terre Rouge Limited Edition 2.0 BlueHDi 180 EAT6 Auto
2017 - 2018 Citroen C3 Flair 1.2 PureTech 110 EAT6 Auto
2018 - 2019 DS 4 CROSSBACK Terre Rouge Limited Edition 2.0 BlueHDi 180 EAT6 Auto
2017 - 2018 Citroen C3 Flair 1.2 PureTech 110 EAT6 Auto
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Re: New DS7 owner
Personally i have never had an 'Ad Blue Low' warning message come up but i believe there is a very significant distance left (1000 miles) when you get the warning so plenty of time to fill up. Difficult to believe someone would drive around with the message showing for that long. Maybe there is a leak or something else adrift? You will just have to monitor usage carefully.
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Re: New DS7 owner
I would agree if it was a new car - it's not. As a second hand car, would you also be expecting Eolys to be topped up, new discs, pads, clutch, - all these are serviceable items.
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Re: New DS7 owner
There's serviceable items and serviceable items. A clutch is a serviceable item but I wouldn't expect it be replaced before buying a S/H car. I would expect the wiper blades, washer fluid and brake pads (amongst other items) to be checked before I bought it from a garage though.
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Re: New DS7 owner
Talking specifically about Adblue - it's not measured (as in a displayed gauge), so if the light telling you to top it up was not on when it was sold, the garage wouldn't of been any the wiser....
It does give you plenty of notice to get it topped up, so not an issue really and you can't blame the dealer as they wouldn't of known. If the warning message to top it up was displayed at point of sale then of course I'd have expected them to top it up or at least bung in 5 litres - otherwise it won't be a good selling point with the warning on.
It does give you plenty of notice to get it topped up, so not an issue really and you can't blame the dealer as they wouldn't of known. If the warning message to top it up was displayed at point of sale then of course I'd have expected them to top it up or at least bung in 5 litres - otherwise it won't be a good selling point with the warning on.
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Re: New DS7 owner
If it was a dealer then their procedure is to evacuate the current contents of the Adblue tank and then refill with a measured amount so it wouldn't matter if the warning wasn't showing.
A dealer will empty a full tank before refilling. They did it to me at a service despite me specifically telling them I had just filled the tank up.
A dealer will empty a full tank before refilling. They did it to me at a service despite me specifically telling them I had just filled the tank up.
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
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Re: New DS7 owner
This exact thing has happened to me. Had the car 4days and while driving, all three lights came on but the countdown was instantly at starting impossible 0 miles. I managed to get home and top up the Adblue 10litres, but the car will not start and the keyless start button is red. I’m confident this just needs resetting but no idea how to do that without involving the dealership. Any ideas??
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Re: New DS7 owner
Did you buy the car from a garage or was it a private sale?
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
Inside every old person is a young person wondering what the hell happened.
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Re: New DS7 owner
S/h from a dealer. Didn’t expect them to check or top up and we’d already bought the Adblue to top up just had to wait to return from a work trip (partner was driving the car). Just curious that there were no miles on the warning light straight away.
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Re: New DS7 owner
If the vehicle has completely run out, you MUST follow the exact guidance in the owner handbook, as there are time conditions that you must comply with before turning on the ignition, otherwise you can end up with issues.
I'd contact the dealer directly as you should have warranty on it. Let them come out and try to do a reset - you can't do it yourself with out all the dealer-level diagnostic equipment.
I'd contact the dealer directly as you should have warranty on it. Let them come out and try to do a reset - you can't do it yourself with out all the dealer-level diagnostic equipment.
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