Have joined this forum in the hope someone can help.
I’ve had Berlingos for years but this is my first with the SMEG touchscreen head unit. I own a 65 plate XTR.
Infuriatingly, whenever I am playing audio using an iPhone plugged in via USB and CarPlay engaged, there is a glitch/stutter sound every few seconds. Sometimes the delay between glitches widens to every couple of minutes but sure enough it always happens. It is maddening and means I have to revert to using Bluetooth for audio, which obviously means I cannot use the CarPlay functions at the same time (BT is disabled when CarPlay is active). So, I have a practically useless CarPlay head unit if I want my own audio.
What’s more is that there is a four-five second lag between pressing play/pause on my phone when connected via BT and the head unit responding. Not terrible but not ideal either.
Lastly, the handsfree microphone volume seems to be quite random. I can make one phone call and the recipient is able to hear me just fine, while the next I may be near impossible to hear. Anyone know what’s going on there?
I have tried updating the software at a dealer who tells me I have the latest version and they can’t do anything about it. Their only suggestion was to buy a second hand head unit off eBay, fit it myself and bring it to them to get it coded to the car. They quoted me £1,200 for a new head unit…
Attached are photos of the software version screens. Is anyone able to tell me if I can update the software further? Or, if not, whether I can roll back to some stable version which corrects the issue?
Thank you.
H
