RNEG language option missing

This unit is the MyWay system, also referred to as RNEG, made by Harman Becker.
Main Features: Also referred to as RNEG, the MyWay colour satellite navigation system, has SD card, integrated European mapping, live trafic information, voice guidance and graphics in 2D or aerial perspective & it features a Bluetooth® system (Bluetooth phone compatibility only - no Bluetooth Audio Streaming).

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chisu6
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Joined: 16 Apr 2021, 16:16

RNEG language option missing

Post by chisu6 »

I have a question for the experts on the subject. Perhaps you have already wondered something about it, but I can not find an answer. I have had to go from an RT5 to a RNEG MYWAY due to some problem I had with it. Now with this device, coming from a C5 X7, I can't get the option to change the language. I can't find it on DIAGBOX either. The device is in French and I would like the Language option in the menu to appear. Please could you help me? Thank you very much in advance.
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GiveMeABreak
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Re: RNEG language option missing

Post by GiveMeABreak »

You won't be able to do this with Diagbox - it very likely needs the dealer to connect to it in Internet connected mode with an authorised PSA account to configure. Once the dealer has configured the unit, this will provide the menu in the unit to show up so you change the language options yourself.

I posted about this here:

viewtopic.php?p=686531#p686531
chisu6
Posts: 13
Joined: 16 Apr 2021, 16:16

Re: RNEG language option missing

Post by chisu6 »

hello Marc, thanks for your answer as always. The problem I see is that surely the dealer does not know how to configure it. For now I have made an appointment in two places since today they could not attend me. In principle tomorrow I should know the answer. what happens, I comment here. a greeting
Dormouse
Donor 2021
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Re: RNEG language option missing

Post by Dormouse »

You are totally at the mercy of the experience of the staff available in the dealership. Put up a request to see if any experts are in your area.
chisu6
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Joined: 16 Apr 2021, 16:16

Re: RNEG language option missing

Post by chisu6 »

Dormouse wrote:
26 May 2021, 21:24
You are totally at the mercy of the experience of the staff available in the dealership. Put up a request to see if any experts are in your area.
Hello. Well yes, I am at the mercy of the knowledge of the dealership staff. I hope I'm wrong and they know how to solve the problem, but I have my doubts. Thank you
chisu6
Posts: 13
Joined: 16 Apr 2021, 16:16

Re: RNEG language option missing

Post by chisu6 »

Good,

because in the end and as expected, they are not able to find a solution. I'm afraid I'll be left with the RNEG half-encoded. Anyway thank you very much
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GiveMeABreak
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Re: RNEG language option missing

Post by GiveMeABreak »

If they can't get it to work, then the RNEG may be too new for your vehicle - hard to say, but it may be because the BSI / ANC control box is different or the software is insufficient for the later systems.
chisu6
Posts: 13
Joined: 16 Apr 2021, 16:16

Re: RNEG language option missing

Post by chisu6 »

Hi Marc,

Whatever it is, I have to accept it. I have put it up for sale warning of this problem. Let's see if I'm lucky and I can sell it soon. All the best
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GiveMeABreak
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Re: RNEG language option missing

Post by GiveMeABreak »

Ok, best of luck