Tesco Pay at Pump Receipts...

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CitroJim
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Tesco Pay at Pump Receipts...

Unread post by CitroJim »

Very early this morning I filled my Saxo up with fuel at our local Tesco just before going to restock my own sources of fuel...

As the filling station was not yet open I used the Pay at Pump facility - as I often do,,,

This is never straightforward as last week when filling Pix I needed to visit three pumps before I found a functional one... The others had run out of till roll and that stops the whole thing from working, even if you don't want a receipt printed :o

This morning it all went very smoothly, the first pump I visited worked and all seemed good. I took on £18-worth of fuel... Half a tank in a Saxo :D

I pressed the button to print myself a receipt and sallied forth into the supermarket to stock up on human fuel feeling smug and happy all had gone so well :)

The food shop was good too. Very quiet, well stocked and very tranquil. I was in and out in 20 minutes with well filled trolley :)

Once home, I looked at my petrol receipt... It said I'd been charged over £33 and many more litres than I'd bought :shock: :twisted:

I looked at the date and time on the receipt and it was 9:19 PM the previous evening :o

I posted about this on Facebook and several people, including my daughter Robyn, has had this very same thing happen :o

One of my cousins, who works in a Tesco branch up north, said it's a well-known problem!

Allegedly, the amount charged to your bank account is always correct... I hope so!

It's just the receipt that's wrong and it seems the pump prints them out of sequence :?

Anyone on here had this happen?
Jim

A bit of a Citroen AX fan...
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NewcastleFalcon
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Re: Tesco Pay at Pump Receipts...

Unread post by NewcastleFalcon »

Can't contribute Jim, although I did pay at pump for a small amount of petrol at Morrisions, and my only problem was not remembering my Pin until the third attempt, through hardly ever using itfrom using contactless most of the time.

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Paul-R
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Re: Tesco Pay at Pump Receipts...

Unread post by Paul-R »

Never had it happen to me Jim. I get a receipt every time I buy fuel as I keep a record of fill-ups to know exactly what fuel consumption I'm getting. OTOH, if it's a Tesco specific problem it's been quite a few years since I bought fuel there.
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mickthemaverick
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Re: Tesco Pay at Pump Receipts...

Unread post by mickthemaverick »

Can't offer any help there Jim, as I may have mentioned I run both my cars on Shell Vpower and hence never buy fuel at Tesco, mind you since the cheese incident I don't buy anything at Tesco!! :-D
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Hell Razor5543
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Re: Tesco Pay at Pump Receipts...

Unread post by Hell Razor5543 »

I have never bought fuel from supermarkets ever since the problem Tesco had about fifteen years ago with fuel that was incorrectly dosed with an additive that caused engine failure.
James
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CitroJim
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Re: Tesco Pay at Pump Receipts...

Unread post by CitroJim »

One reason I buy my fuel from Tesco is because I know my credit card will be as safe as possible from scammers...

All our local filling stations have a most unenviable record for card scams. Almost every day our local Facebook groups contain reports...

To be honest, Pix and Sally don't seem to run any better/worse on Tesco petrol than on anything else...

So I'd may as well enjoy a relatively safe credit card and well-priced petrol... Ours is significantly cheaper than most of the others...

One thing I can never understand is why anyone patronises our local BP... It's expensive by a considerable margin and has the worst local reputation for card scams yet it's always packed!

Maybe it's the M&S and the Wild Bean café as it surely ain't for the cheap petrol...
Jim

A bit of a Citroen AX fan...