C3 eMyWay audio system

This unit is the eMyWay system, also referred to as RT6, RNEG2, or WIPNAV+ for the Peugeot platform and made by Magneti Marelli.
Main Features: The eMyWay colour satellite navigation has high resolution mapping, Bluetooth Telephone & Audio Streaming supported profiles, USB support for Media files & CD

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ginasusan
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Joined: 18 Jul 2020, 15:10

C3 eMyWay audio system

Post by ginasusan »

Hi
I have a Citroen C3 62 reg, which has the above audio/sat nav system which was installed as new. It has recently become very tempermental in very different ways:

sometimes radio comes on only with the Citroen logo on the screen
sometimes the whole system works
sometimes the radio continues to play once the engine has switched off and plays along to itself for a few minutes even after the car has been locked
sometimes without the full display showing the phone can be seen ringing and then when I answer it comes through the system

Is this something you would be able to help me with? I did stumble across a post for a DS5 from last year which sounded like it had a similar problem and they did manage in the end to fix it will help from here quite cheaply. But I was wondering if someone would be able to explain again in a woman's language please.

Thanks

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GiveMeABreak
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Re: C3 eMyWay audio system

Post by GiveMeABreak »

Hi and Welcome.

These eMyWay units are also referred to as an RT6 and are made by Magneti Marelli.

These later units don't have a hard disk inside, but use flash memory on a small microSD card. They can suffer from several issues including overheating (because everything is so compact and they have very little cooling space); the internal SD cards can reach the end of their operating life. This may be what you are referring to. Have a look around this section of the Forum (where I have moved your post to) and you will see the references to replacing the internal SD card. This can, in some cases resolve the problem, but you do need some IT skills to be able to do it. Read through the guide here to see if this is something you think may be doable:

viewtopic.php?t=63227

Some have found it can cure the problem with a corrupt internal SD card. For others the problem may be the internal chips that can fail.

There are some repair places that can fix these: have a look here -

viewtopic.php?t=60781

It seems that the Clarion Centre are now only undertaking repairs direct from Citroen, but Autotronics in Spain have a good reputation and price for repairs - which are significantly cheaper than a replacement unit.

ginasusan
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Joined: 18 Jul 2020, 15:10

Re: C3 eMyWay audio system

Post by ginasusan »

Thank you

ginasusan
Posts: 5
Joined: 18 Jul 2020, 15:10

Re: C3 eMyWay audio system

Post by ginasusan »

Hi

Please can you tell me where I can purchase the firmware update from.

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GiveMeABreak
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Re: C3 eMyWay audio system

Post by GiveMeABreak »

Safest place will be the dealer - reason being update 2.86 is a major firmware release and will very likely reset your RT6 and lock it out, meaning that it will reset some of your factory options to defaults. This can mean some features and functionality not working until is is reconfigured. Diagbox cannot do this - and for most this will mean a visit to the dealer to have the ECU configured from the PSA servers.

So unless you really need to update, I'd leave it as it is or book it in at the dealer, as they will be liable for ensuring everything is working afterwards.

ginasusan
Posts: 5
Joined: 18 Jul 2020, 15:10

Re: C3 eMyWay audio system

Post by ginasusan »

Hi

Finally I have got the update and replace micro card and the system is now working again, but I have a constant beeping noise coming from the radio - do you know what this could be? I have manage to set the time and change stations so things are working. When I turn the stereo off the beeping stops and I get the time showing which is right. Then when I turn the engine off it beeps once more.

Hope someone can help.

Thanks Gina

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GiveMeABreak
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Re: C3 eMyWay audio system

Post by GiveMeABreak »

Beeping usually indicates the unit is not VIN coded to the vehicle.... If you have replaced the internal SD card and had the firmware upgraded - this may be why - you'll need Diagbox to do this / dealer.

ginasusan
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Joined: 18 Jul 2020, 15:10

Re: C3 eMyWay audio system

Post by ginasusan »

Hi

Nearly sorted, can get cd, radio and phone working but not sav nav and now the system has decided to change language. Anyone know how to change language back to English, Ive had french and Polish now, it started off in English for first week.

Thanks
Gina

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GiveMeABreak
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Re: C3 eMyWay audio system

Post by GiveMeABreak »

Have a look at my posts here:

viewtopic.php?t=66747

If you don't have the system language menu coming up, this will be because it will need to be enabled and coded using Diagbox / or the dealer first, then the menus and Sat Nav will be available when you have your maps installed.