Well a new one for me, something totally unexpected and not asked for.
I ordered 2 of the OEM clamps for the front leak off pipe for my Xantia from EuroCarCare, the package contained 1 of the OEM and 1 of the generic part.
Emailed them and have been given a reply and a total refund on the order, now i feel bad and have replied as i used both parts to try and solve my issue, i ordered the parts, regardless of what was delivered i used them, and i feel i should pay for them, honest human error in picking and dispatch, i feel that i should pay for what i used ?
Brilliant service from them, previous items ordered have arrived on time and as described so yes i will endorse them as a good company
Service with a smile.
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- (Donor 2017)
- Posts: 2537
- Joined: 23 Jun 2015, 14:45
- x 405
Re: Service with a smile.
Soon after their earlier mention here, I had a look at their site out of curiosity (especially as CP4L have fallen from grace) & having punched in the C15's reg (simply because no one recognises the Xantia's) was surprised at what turned up: a 2-piece replacement clamp for the EGR - & who could resist an air filter for £2? Hope to be paying them a visit soon.
Citroens:-
'81 2CV Club
'05 C15
'97 Xantia Exclusive estate
others:-
Jeep XJ Cherokees x 3
'96 Cadillac Eldorado
'99 Cadillac STS
& the numerous "abandoned projects"![d'oh! #-o](./images/smilies/eusa_doh.gif)
'81 2CV Club
![Crying or Very sad :cry:](./images/smilies/icon_cry.gif)
'05 C15
![Exclamation :!:](./images/smilies/icon_exclaim.gif)
'97 Xantia Exclusive estate
![Pray [-o<](./images/smilies/eusa_pray.gif)
others:-
Jeep XJ Cherokees x 3
![Confused :?](./images/smilies/icon_confused.gif)
'96 Cadillac Eldorado
'99 Cadillac STS
![Neutral :|](./images/smilies/icon_neutral.gif)
& the numerous "abandoned projects"
![d'oh! #-o](./images/smilies/eusa_doh.gif)