Service with a smile.

Gibbo2286 · Unread post by **Gibbo2286** » 14 Nov 2019, 14:07

I just enquired if a discount was available on a part via the company's online 'contact us' link

Got this auto reply.

We will respond to your enquiry as soon as one of our staff sobers up.

Unread post by **myglaren** » 14 Nov 2019, 14:11

Unread post by **bobins** » 14 Nov 2019, 14:18

It could have been worse, they could have answered :
"We will respond to your enquiry as soon as our staff stop laughing at it"

Gibbo2286 · Unread post by **Gibbo2286** » 14 Nov 2019, 17:30

It pays to ask, not a lot but 10% is better than nowt>

Hi Eric,

Thank you for your enquiry,

Enter the code gimmeadiscountdammit at checkout, That'll knock an additional 10% off.

regards
Mick

Unread post by **mickthemaverick** » 14 Nov 2019, 17:43

Result!!

Unread post by **GiveMeABreak** » 14 Nov 2019, 17:46

Come on Eric, don't keep us guessing then, you haven't listed the company.... Anne Summers, Tesco, Euro Crap Parts, Mick's Garage?......

Gibbo2286 · Unread post by **Gibbo2286** » 14 Nov 2019, 17:54

It was the tank neck sensor for the C5 DPF regen. 6534HY, couldn't find it anywhere under £119.00 but these had it at just over £80 + postage,

eurocarcare.net

Unread post by **GiveMeABreak** » 14 Nov 2019, 18:00

They are a good company and seem to stock original and decent parts - I've recommended them multiple times.

Gibbo2286 · Unread post by **Gibbo2286** » 16 Nov 2019, 12:53

Part arrived this morning, genuine Citroen item, now where's the enthusiasm...……….and the weather gone that's needed to fit it?

van ordinaire · Unread post by **van ordinaire** » 16 Nov 2019, 20:33

& did this code work? I find they rarely do - even if they provide anywhere to enter. Just another con as far as I'm concerned.

Gibbo2286 · Unread post by **Gibbo2286** » 17 Nov 2019, 11:27

Yes it knocked off 10% as promised. Total cost including vat and delivery £77.86 as opposed to £119 at the only other supplier who offered one.

Still a huge price for what is essentially a metre of cable and a small switch.

van ordinaire · Unread post by **van ordinaire** » 19 Nov 2019, 22:25

I was curious because so often the code you're given comes up "invalid" & there's the nasty trick CP4L (who I use a lot - or did) pull where you're offered ridiculous discounts - like 30 or 40% by using the code writ large at the top of their website, only to find you've got as far as paying for the order to realise there's never been an opportunity to use the code.
Now Sunday I had a rather better experience: I was shopping for a battery for the C15 (as had just discovered that although it would hold a charge, it now had very little reserve & would be flat after 2 or 3 failed starts) & found that if (& only if) I used their eBay shop I could get 20% off my 1st choice from Tayna using a code. As this meant the highest spec battery was rather less than the going rate for a straight replacement for the one fitted, I went for it. Sure enough, the eBay confirmation showed the discounted price debited to my card - but Tayna's invoice was for the full amount. I took this up with them, gone 4 o' clock, & got a response which I didn't feel really was sufficiently reassuring so fired off another e-mail, immediately before leaving to come back up to London. Got a reply yesterday morning (timed at 8:05) apologising for the confusion & explaining that this was an eBay promotion, meaning I got the 20% discount but Tayna got the full price - because eBay made up the difference! Now that is a new one on me but well pleased with the win win situation, although have had to reassess my view of discount codes.

Must say, never heard of eurocarcare.net (sorry, Marc, must've missed your previous plugs) but made a note for future reference.

Unread post by **myglaren** » 19 Nov 2019, 23:58

I bought a radiator fan from ECP and applied the discount code, saved £65!
I also bought a set of Osram Night Breaker H1's - no code for them though

van ordinaire · Unread post by **van ordinaire** » 20 Nov 2019, 20:57

I've found ECP one of the main culprits when it comes to codes which either don't work - or you can't use; probably the latter, in light of my CP4L experience.

Bulbs are better bought from a specialist, most of which do some good offers fro time to time.

Unread post by **myglaren** » 20 Nov 2019, 21:34

I usually buy from eBay.
I did, but bought the wrong ones and ECP were the best option at the time.
They and the fan have been fine. Or at least I assume the fan is fine, never heard nor seen it running, as with the previous C5.
This one had a seized fan. The cat has always had a very stable temperature even with the stuck fan.
Never wavered all the way from Washington to Hastings, with a brief stop in London.

French Car Forum

Service with a smile.

Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.

Re: Service with a smile.