Disappearing posts

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xantia_v6
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Disappearing posts

Post by xantia_v6 »

From time to time we have reports that posts are submitted to this forum but they disappear after being submitted (as in they never become visible). It is sometimes reported that (frustratingly) the user had spent a long time composing the post.

I have recently seen a suggestion on another forum that a plausible explanation for this is that in the case where two or more users are simultaneously typing responses to a topic, the first one to click the submit button will have their post submitted normally, but the other user(s) will, on clicking the submit button, be taken to an extra review page so that they can check that their post is still relevant before clicking submit again.

If a user does not notice that they have been taken to the review page and they navigate away to a different part of the forum without clicking submit again, then their post will be lost.

I would ask that users take note of this behaviour, and particularly after writing a long post, please check that your post has actually been accepted after clicking the submit button.
Gibbo2286
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Re: Disappearing posts

Post by Gibbo2286 »

I think that's exactly what happened to my missing post the other day, while I was typing Marc was too and he clicked on submit before me.
I'll watch out for that in the future.
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white exec
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Re: Disappearing posts

Post by white exec »

Has happened here, more than once. In those circumstances (of another response getting in first), could the Submit button be made to flash to attract attention?
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xantia_v6
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Re: Disappearing posts

Post by xantia_v6 »

white exec wrote:
22 May 2019, 09:16
Has happened here, more than once. In those circumstances (of another response getting in first), could the Submit button be made to flash to attract attention?

I believe that the site software could be changed to make the situation more obvious to users, but it would not be a trivial change (because it would need to cope with the behaviour of different browsers). I will put it on the list of things to investigate.
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myglaren
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Re: Disappearing posts

Post by myglaren »

It is usually fairly obvious when another user posts in a thread before you do, there's a headsup comes up.
Not saying that that doesn't happen though.
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van ordinaire
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Re: Disappearing posts

Post by van ordinaire »

xantia_v6 wrote:
22 May 2019, 07:14
. . . please check that your post has actually been accepted after clicking the submit button.


Errrr, how do you do that? i.e. without having to save your post elsewhere (or, at very least, copying it) & frantically backpedaling.

But what about the posts that disappear after they've appeared?
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myglaren
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Re: Disappearing posts

Post by myglaren »

Is it possible that you have hit 'preview' then neglected to hit 'submit'?
I'm sure I have more than once.
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Re: Disappearing posts

Post by admiral51 »

myglaren wrote:
24 May 2019, 08:00
Is it possible that you have hit 'preview' then neglected to hit 'submit'?
I'm sure I have more than once.


Yes been guilty of that on more than once, and the same applies to PM's but in my case is i hit preview and not submit then navigate away :cry: