Nemo sliding door lock not fully releasing?

[vonsworld]

Hello
I have a problem with a sliding side door on my Citroen Nemo Multispace.
The door opens about an inch and then stops. It's as if the lock is not quite opening far enough to fully release the latch.
Before I take it apart just thought I would ask you for some advice.
Does the mechanism perhaps just need some lubrication, or can it be adjusted so that the handles pull the locking mechanism open a little more?
Thanks for your advice
Robin

[GiveMeABreak]

Pop up your VIN here and I'll see if I have anything about it.

[vonsworld]

Thanks for your reply, but think I have found the problem, which is similar to the same fault reported with the Berlingo.

The fuel filler cover has a safety mechanism which prevents the back sliding door opening if the cover is not closed.
There is a plastic plunger inside the filler hole, which the fuel cover pushes in when it's closed, this is attached to a cable that causes a metal rod or similar to protrude from the inner door frame, thus preventing the door from opening properly.

The plunger is missing on my nemo, there is just a hole where it used to be, so it has fallen inside behind the wheel arch.

What is the easiest way to reach this please, since there is plastic trim under the wheel arch?

Thanks

[GiveMeABreak]

This is what you are referring to I believe...

I’ll have a look later to see if there is anything about access that I have.

[vonsworld]

That's it! Many thanks, at least I can now see what the mechanism looks like.

[GiveMeABreak]

Here's the procedure anyway - I think it's a little more involved than you first thought

First you'll need to disconnect the battery - follow the battery disconnect / reconnect procedure to ensure correct initialisation of the ECUs:

BSI Reset / Battery Disconnect / Reconnect Procedure

Detach the sliding side door frame seal. Remove the bolts (1). Unclip: The rear door sill trim (2) (at "a"). Remove: The rear door sill trim (2).	Unclip and remove: The trim (3) (at "b") ; Using Trim Removal Tools. Remove the rear speaker (according to equipment) (See corresponding method).
Remove the cover and the rear seat belt anchor bolt (at "d"). Remove the bolts (5). Detach: The rear wheelarch trim (4) The rear seat belt (at "c") Remove: The rear wheelarch trim (4).	Remove: The bolts (6) The nuts (7) The seat belt reel (8)
Open fuel flap. Remove the bolt (10). Unclip and detach: The fuel filler cap (9) (at "e"); Using trim removal tools.	Detach the fixing (at "h"). Release the pin (at "f") (following the arrow ). Remove the fuel flap (9). Detach by giving a quarter turn (anti clockwise) (at "g"): The fuel flap blocker (10). Remove the hinge (11).
Unclip the trim (12) (at "j"); Using trim removal tools. Remove the trim (12).	Remove the bolts (13). Detach: The fuel flap blocker (10).
Unclip: The fuel flap blocker (10) (at "k"). Cut the circlip (at "n"); Using a cutter. Release the grommet (at "l"). Release then remove the fuel flap blocker (10) via the aperture (at "m").	Refitting CAUTION: Replace the fixing (at "n"). N.B.: On refitting, check that the fuel flap (9) is correctly positioned (at "p"). Proceed in the reverse order to removal. Tighten the seat belt anchor bolt to 3 m.daN. Reconnect the battery. Check the operation of the equipment.

[vonsworld]

Thanks a lot for helping me out. Using your diagram I was able to open the door by inserting a screw driver between the door and frame to push in the safety bolt that was preventing it from opening. I have now cured the problem by undoing the mechanism in the door frame and disconnecting the cable. A simple job in the end and the car is ready for the MOT tomorrow!

Cheers
Robin

[GiveMeABreak]

No problems, good luck with the MOT!

[Village Idiot]

Big thanks from me for this. Wife came home distraught that her 'shopping loading door' was jammed. Car only got back from the bodywork repair workshop Wednesday after somebody was shunted into the back, so very sad.

I had pretty much looked at everything I could think of without any joy. I had no idea this was even fitted. A carefully wedged wood screw has solved the problem for now. Might give it a further investigation in the spring.

Must be an MOT related event, mine is booked in for Monday evening (hopefully relatively Covid secure).

Once again many thanks, will be back to have a better look around later. Just felt it worth registering to show my appreciation.

[vonsworld]

You're welcome, glad it helped.

It's a really confusing problem until you realise this fuel cap lock exists.

I undid the mechanism in the door frame and disconnected it. A simple fix.

I don't need this safety feature so am not going to get it repaired, and the car has passed the MOT without it.

Cheers
Robin

[GiveMeABreak]

Well done chaps.

[JimmyM]

Is anyone able to send an image of the safety bolt that I can aim my screwdriver at?

Same problem as my little one tried to open the door as I was filling up.

Thanks!