As I sat there waiting and watching the way things were done I thought ' this place could do with a Henry Ford '
They X-rayed her face because they thought she might have broken the bone above the eye but that was ok, the elbow they said was 'complicated' and needed a scan which they couldn't do until this morning.
Your mention of Bath RU Alisdair reminded me of another occasion for this same lady, she'd broken her wrist and Gloucester referred her to Bath because Bath had a South African surgeon who was a specialist in the field, we waited four hours to see him and were then seen by his junior, he was in South Africa on holiday.
Anyone who has never made a mistake has never tried anything new. (Albert Einstein)