service.citroen not allowing log in??
Moderator: RichardW
- Timmo
- (Donor 2022)
- Posts: 1346
- Joined: 11 Jul 2011, 15:41
- Location: Bottom Left!
- My Cars: 58 partner teepee outdoor hdi.
58 C2 Code in black! Fun! - x 168
- Contact:
service.citroen not allowing log in??
tried a few times lately and keep getting a message pop up that i can only gather is an error message and please contact administration, its in french and my french is Shocking at best, is it just me or is it not letting non Official peeps in anymore???
After All, I am the Cornish one!
'58 C2 Code
'58 partner teepee outdoor
'58 C2 Code
'58 partner teepee outdoor
- white exec
- Moderating Team
- Posts: 7445
- Joined: 21 Dec 2015, 12:46
- Location: Sayalonga, Malaga, Spain
- My Cars: 1996 XM 2.5TD Exclusive hatch RHD
1992 BX19D Millesime hatch LHD
previously 1989 BX19RD, 1998 ZX 1.9D auto, 2001 Xantia 1.8i auto
and lots of Rovers before that: 1935 Ten, 1947 Sixteen, 1960 P5 3-litre, 1966 P6 2000, 1972 P6 2000TC, and 1975 P6B 3500S - x 1752
Re: service.citroen not allowing log in??
OK at the moment, but have had this twice.
Each time, same cause: According to Google, my IP address was in one country (Ukraine!), but Citroen have me in another (Spain, which is correct). The country mismatch is not acceptable to Citroen, and must match the country which Cit has you down as.
It is fixed by checking out your IP address and location-according-to-google, iirc, and correcting it.
Each time, same cause: According to Google, my IP address was in one country (Ukraine!), but Citroen have me in another (Spain, which is correct). The country mismatch is not acceptable to Citroen, and must match the country which Cit has you down as.
It is fixed by checking out your IP address and location-according-to-google, iirc, and correcting it.
Chris
Re: service.citroen not allowing log in??
I tried this but my IP address was in the United Kingdom. I found that if I set the country to English (United Kingdom) in the bottom right hand corner before logging in, then the log in was allowed
- Timmo
- (Donor 2022)
- Posts: 1346
- Joined: 11 Jul 2011, 15:41
- Location: Bottom Left!
- My Cars: 58 partner teepee outdoor hdi.
58 C2 Code in black! Fun! - x 168
- Contact:
Re: service.citroen not allowing log in??
The country made little difference when I tried, didn't make much difference from tablet or main computer, will check IP's dreckly.
After All, I am the Cornish one!
'58 C2 Code
'58 partner teepee outdoor
'58 C2 Code
'58 partner teepee outdoor
- white exec
- Moderating Team
- Posts: 7445
- Joined: 21 Dec 2015, 12:46
- Location: Sayalonga, Malaga, Spain
- My Cars: 1996 XM 2.5TD Exclusive hatch RHD
1992 BX19D Millesime hatch LHD
previously 1989 BX19RD, 1998 ZX 1.9D auto, 2001 Xantia 1.8i auto
and lots of Rovers before that: 1935 Ten, 1947 Sixteen, 1960 P5 3-litre, 1966 P6 2000, 1972 P6 2000TC, and 1975 P6B 3500S - x 1752
Re: service.citroen not allowing log in??
If you really get stuck, just contact the Citroen administrators, and let them know you are unable to log on. Last time I did this, they sorted the problem their end, and I was back up and running with a couple of days.
Chris
- Timmo
- (Donor 2022)
- Posts: 1346
- Joined: 11 Jul 2011, 15:41
- Location: Bottom Left!
- My Cars: 58 partner teepee outdoor hdi.
58 C2 Code in black! Fun! - x 168
- Contact:
Re: service.citroen not allowing log in??
Checked on my phone and it worked okay, will see what settings are different and change them a bit!
After All, I am the Cornish one!
'58 C2 Code
'58 partner teepee outdoor
'58 C2 Code
'58 partner teepee outdoor