C5 aircross 2019 half of the heating is working

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bard1988
Posts: 2
Joined: 06 Jan 2025, 09:32

C5 aircross 2019 half of the heating is working

Unread post by bard1988 »

Hello.

So I have some weird issue that only half of my heating are blowing warm air, the left ones are ok-ish and the right ones blow much cooler air.

What do you think might be the issue?

I was told it might have something to do with the heating Matrix.. I tried finding a guide how to replace it and didn't find it online, can anyone share a video/manual?

Thank you in advance
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GiveMeABreak
(Donor 2016)
Posts: 42019
Joined: 15 Sep 2015, 19:38
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Re: C5 aircross 2019 half of the heating is working

Unread post by GiveMeABreak »

Hi, before you start replacing parts, you need to have it properly diagnosed. The coolant system needs checking and may have an air lock - especially if somebody has attempted to replace the coolant without knowing the proper methods of doing this and the essential ge-gassing / bleeding which is part of the operation. If not done properly you will get air locks.

It would be highly unlikely for this late a vehicle to start having Heater Matrix issues within 5 years.
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
bard1988
Posts: 2
Joined: 06 Jan 2025, 09:32

Re: C5 aircross 2019 half of the heating is working

Unread post by bard1988 »

Thanks for the reply
Can you share a guide or video that explains the procedure?
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GiveMeABreak
(Donor 2016)
Posts: 42019
Joined: 15 Sep 2015, 19:38
x 6955

Re: C5 aircross 2019 half of the heating is working

Unread post by GiveMeABreak »

Sorry, I don't have this specific procedure.
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
alexmishev
Posts: 1
Joined: 13 Feb 2025, 11:52

Re: C5 aircross 2019 half of the heating is working

Unread post by alexmishev »

Hello, have you solved the heater problem? I have exactly the same one. Thabks in advance.