DS5 Media Control

[Graham369]

Hi don't know if you can help but my DS5 62 plate multimedia control switch has stopped working, the info screen is ok but not responding when using the control switch, could this be as simple as a blown fuse and if so where would I find that fuse, any guidance would be appreciated many thanks Graham

[GiveMeABreak]

I've created a thread for you here, as I don't deal with technical issues via PMs as it says in my post signature footer. ↓↓↓↓↓↓

As for the issue, post your VIN so I know what system you are referring to. Please post your VIN in full without spaces - it will be automatically masked from public view after submitting your post & will only be visible to staff.

[Graham369]

Many thanks was struggling to find out how to start a thread regarding the problem! vehicle identification number is VF7**************[VIN obfuscated, can be read by forum staff] will continue to search the website for answers
Graham

[GiveMeABreak]

No problem Graham.

Regarding the switch, are you referring to this control?

[Graham369]

Hi yes that's the switch I've done the basics like making sure the contacts of the switch are clean and not stuck but still no joy! so any guidance would be much appreciated.
Many thanks for the forum fingers crossed here.

[GiveMeABreak]

Ok, so This is called the Telematic Navigator and it has a fuse in the BSI. The BSI is in the passenger glovebox (be very careful here as this is the main vehicle computer). It is Fuse F32, which I have shown in red below. It's a 10 Amp fuse and should be marked on the surrounding plastic of the BSI - but the position is clearly shown. You may need a torch.

Click Image to Zoom

[Graham369]

Hooray!! absolutely brilliant control switch now working, yes it was the fuse it hadn't blown just not seated properly, the car might be getting on a bit but it's still performing well.
What a great forum for French car owners lots of thanks.

[GiveMeABreak]

No problem, probably down to pot holes that are wrecking cars - enjoy!

[Graham369]

Just for info I've just donated to the site.

[GiveMeABreak]

Yes, thanks for your Forum Donation Graham - all helps towards the upkeep and keeps us free of ads and the like. Your membership has automatically upgraded now, so if you ever need any official part numbers, just put your request in this thread:

Citroen, DS Automobiles and Peugeot Official Part Number Requests

[ducky]

hi to all hope you are all well

my son has just got a DS PURETECH DSTYLE for his first car it says that it has carplay but when he plugged his phone into the 12v port it says it needs some firmware update for carplay to be enabled my question is how does one get this firmware and is it even something we can do at home? any help is greatly received many thanks

[GiveMeABreak]

What vehicle is this, you're missing the model (DS3, DS4, DS5, DS7), better still please provide the VIN so I can also see what telematics unit he has fitted. Please post your VIN in full without spaces - it will be automatically masked from public view after submitting your post & will only be visible to staff.

[ducky]

What vehicle is this, you're missing the model (DS3, DS4, DS5, DS7), better still please provide the VIN so I can also see what telematics unit he has fitted. Please post your VIN in full without spaces - it will be automatically masked from public view after submitting your post & will only be visible to staff.

VIN:- VF7**************[VIN obfuscated, can be read by forum staff]

its a DS3

thanks for the reply

[GiveMeABreak]

Ok, so you have a SMEG Digital Radio Receiver. Some of these older models were not Apple CarPlay compliant, but some could be upgraded via a firmware update. If I recall at the time, this was a chargeable option to begin with, but I think they changed their minds and did the update if requested.

You'll probably have to get your dealer to upgrade the unit with the correct firmware if this is one of those upgradable units as the firmware alone may not be sufficient in that it may also need configuring to enable CarPlay too that requires a dealer level diagnostic tool or a server update.

[ducky]

Ok, so you have a SMEG Digital Radio Receiver. Some of these older models were not Apple CarPlay compliant, but some could be upgraded via a firmware update. If I recall at the time, this was a chargeable option to begin with, but I think they changed their minds and did the update if requested.

You'll probably have to get your dealer to upgrade the unit with the correct firmware if this is one of those upgradable units as the firmware alone may not be sufficient in that it may also need configuring to enable CarPlay too that requires a dealer level diagnostic tool or a server update.

Ah i see thank you for your help i shall call the dealership tomorrow and get it booked in. again i thank you the help is greatly appreciated