Firmware Update Error for Citroen C4 2022 Shine

This is the Connected NAV system.
Main Features: It is a fully integrated Telematics System featuring CarPlay, Android Auto, Real Time Services, Voice Commands, High-Res Display, 3D Navigation, Bluetooth Hands Free & USB. 2 versions of the system are available NAC (Navigation Audio Connectée) and RCC (Radio Couleur Connectée) or Connected Colour Radio, which does not have the Integrated Navigation or Live Services.

Moderator: GiveMeABreak

the2ems
Posts: 72
Joined: 04 Aug 2010, 20:18
x 6

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by the2ems »

Well I’m all sorted. Had another update pop up today, which installed successfully. And can you believe, while it was installing, I had a phone call from Citroen Assist as a result of my report through the “My Citroen” app. So I’m a happy bunny again. I’m back in love with the car :-D
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 38046
Joined: 15 Sep 2015, 19:38
x 5900

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by GiveMeABreak »

Great, looks like they've nailed that issue then.

We just have to wait until the next problem now.... :-D
Please Don't PM Me For Technical Help

Marc
the2ems
Posts: 72
Joined: 04 Aug 2010, 20:18
x 6

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by the2ems »

GiveMeABreak wrote: 26 Feb 2024, 17:43 Great, looks like they've nailed that issue then.

We just have to wait until the next problem now.... :-D
:lol:
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)
the2ems
Posts: 72
Joined: 04 Aug 2010, 20:18
x 6

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by the2ems »

Further to my last post, after appearing to be “all sorted” I have realised that I no longer have “Apple Car Play” on the menu 🤔
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 38046
Joined: 15 Sep 2015, 19:38
x 5900

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by GiveMeABreak »

GiveMeABreak wrote: 26 Feb 2024, 17:43 We just have to wait until the next problem now.... :-D
Do keep us posted after you've talked to the dealership about it 👍
Please Don't PM Me For Technical Help

Marc
the2ems
Posts: 72
Joined: 04 Aug 2010, 20:18
x 6

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by the2ems »

Sorted, again, without outside help 😎. In settings, under connectivity, you have the option of Apple Car Play or Bluetooth. One to remember next time I get an update. I wonder how many other settings have reverted back to default 🤔. I guess I’ll find out 😂.
CITROEN C4 1.2 PURETECH C-SERIES EDITION S/S 5DR (2023)
spguad
Posts: 2
Joined: 01 Mar 2024, 20:44

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by spguad »

Hi All
will the licence key for an older version 2.03.33.42_NAC-r0< also work for a later version 44.07.05.22_NAC-r0
on this page

thanks
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 38046
Joined: 15 Sep 2015, 19:38
x 5900

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by GiveMeABreak »

I can't confirm that, but if you need a licence file, pop your VIN up here. Please post your VIN in full without spaces - it will be automatically masked from public view after submitting your post & will only be visible to staff.
Please Don't PM Me For Technical Help

Marc
MEGI313
Posts: 2
Joined: 14 May 2024, 11:18

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by MEGI313 »

Hi, could I also ask for the license file for vin VR7**************[VIN obfuscated, can be read by forum staff] and software 44-07-05-22_NAC ?
MEGI313
Posts: 2
Joined: 14 May 2024, 11:18

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by MEGI313 »

Hi, could I also ask for the license file for the vin VR7**************[VIN obfuscated, can be read by forum staff]**************[VIN obfuscated, can be read by forum staff] and software 44-07-05-22_NAC.
I need to re-upload the firmware because the radio currently freezes. Citroen Berlingo
Online
User avatar
GiveMeABreak
Forum Admin Team
Posts: 38046
Joined: 15 Sep 2015, 19:38
x 5900

Re: Firmware Update Error for Citroen C4 2022 Shine

Post by GiveMeABreak »

Your vehicle actually has a recall for the NAC software to be updated - it is showing as not completed, so contact your dealer as this may me another update not via firmware....

(JEX - NAC software
The operation involves updating the the radio navigation (NAC) software)

There is no further update than the one you already have and there is no licence file is available, but you don't need one as your vehicle has on board WiFi, so will authorise the firmware update.
Please Don't PM Me For Technical Help

Marc