C5 X7 NG4 showing Peugeot logo

This unit is the NG4 system, made by Harman Becker.
Main Features: DVD, Voice Commands, HighRes Display, 3D Mapping, Bluetooth Hands Free, Independent Phone with MDS Module, SD Card, USB, Jukebox.

Moderator: GiveMeABreak

nomad123
Donor 2024
Posts: 51
Joined: 24 Aug 2019, 19:00
x 1

C5 X7 NG4 showing Peugeot logo

Post by nomad123 »

Hello guys!
My C5 x7 with Ng4 has suddenly decided to become Peugeot #-o
I've had the car for over 8 years with its original ng4 system updated to latest firmware 4-5 years ago.
Everything was fine unit today when its started showing Peugeot logo on starting.
I have Diagbox and I have tried to find some option to put it back to Citroen but I wasn't able to find anything.
Is there some option in Diagbox?
If so, can someone expalin to me how to fix this.
Thanks :)
Screenshot_20230318_221607_Gallery.jpg
20230318_213335.jpg
Last edited by GiveMeABreak on 18 Mar 2023, 21:24, edited 2 times in total.
Reason: Moved to Navidrive 3D Telematics Forum
User avatar
GiveMeABreak
Forum Admin Team
Posts: 37456
Joined: 15 Sep 2015, 19:38
x 5743

Re: C5 X7 NG4 showing Peugeot logo

Post by GiveMeABreak »

This will have happened only by changing a setting in Diagbox that alters the marque from Peugeot to Citroen or vice versa.

You will need to go into the NG4 ECU or the BSI manual configuration and look for the section on the Marque and correct it back to Citroen.
Please Don't PM Me For Technical Help

Marc
nomad123
Donor 2024
Posts: 51
Joined: 24 Aug 2019, 19:00
x 1

Re: C5 X7 NG4 showing Peugeot logo

Post by nomad123 »

Thank for quick response Marc!
I have tried for about 40mins to find this option and failed.
I will definitely again.
Is it possible to get step by step guide to where exactly this option is? 🤔
Thanks
User avatar
GiveMeABreak
Forum Admin Team
Posts: 37456
Joined: 15 Sep 2015, 19:38
x 5743

Re: C5 X7 NG4 showing Peugeot logo

Post by GiveMeABreak »

Let me check...
Please Don't PM Me For Technical Help

Marc
User avatar
GiveMeABreak
Forum Admin Team
Posts: 37456
Joined: 15 Sep 2015, 19:38
x 5743

Re: C5 X7 NG4 showing Peugeot logo

Post by GiveMeABreak »

Ok, so I've checked and can't see the area in either the NG4 or the BSI, and whilst reading up I believe this was a bug.

You may find that reinstalling the system firmware again from USB may correct it.
Please Don't PM Me For Technical Help

Marc
nomad123
Donor 2024
Posts: 51
Joined: 24 Aug 2019, 19:00
x 1

Re: C5 X7 NG4 showing Peugeot logo

Post by nomad123 »

That was my fear all along....
Okay Marc, thank you once again.
I will try to reinstall the firmware and will report back if it worked.
User avatar
GiveMeABreak
Forum Admin Team
Posts: 37456
Joined: 15 Sep 2015, 19:38
x 5743

Re: C5 X7 NG4 showing Peugeot logo

Post by GiveMeABreak »

Viel Glück!
Please Don't PM Me For Technical Help

Marc
nomad123
Donor 2024
Posts: 51
Joined: 24 Aug 2019, 19:00
x 1

Re: C5 X7 NG4 showing Peugeot logo

Post by nomad123 »

Okay I have found solution!
For some reason Ng4 has lost first letter in Vin settings. It changed from V to ?. [-X
I Have changed it back to V and its now showing Citroen logo as it should! 8-) :-D
Attachments
Screenshot_20230319_122839_Gallery.jpg
Screenshot_20230319_122243_Gallery.jpg
Screenshot_20230319_122239_Gallery.jpg
User avatar
GiveMeABreak
Forum Admin Team
Posts: 37456
Joined: 15 Sep 2015, 19:38
x 5743

Re: C5 X7 NG4 showing Peugeot logo

Post by GiveMeABreak »

V F 3 is Peugeot V F 7 is Citroen, so that would also be a reason. Glad you have it sorted and thanks for the update.
Please Don't PM Me For Technical Help

Marc