eMyWay RT6 navigation system problem

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goldengate
Posts: 2
Joined: 16 Sep 2021, 15:19

eMyWay RT6 navigation system problem

Post by goldengate »

Hello,
I have Citroen C4 2013 and problem with eMy Way RT6 navigation system.
1. OK button on right wheel don't work, and function of other buttons are confused. When press ''navigation'' it give me phone function, or when I press ''setup'' it gives me traffic results....
2. And when I want to update firmware and insert USB flash, it starts to checking media on drive and gives me that is media damaged. I tried with 3 different USB( I previous formatted they on FAT 32), but result is same.

If someone had a similar problem, can you give me advice on how to solve it?

Thanks.
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GiveMeABreak
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Re: eMyWay RT6 navigation system problem

Post by GiveMeABreak »

Have you changed anything cable wise, or connected any other equipment up to the car, changed or spliced into wiring or fitted anything recently?

Or have you updated firmware recently to V2.86?
goldengate
Posts: 2
Joined: 16 Sep 2021, 15:19

Re: eMyWay RT6 navigation system problem

Post by goldengate »

I bought it recently, and only what I know is that - this navigation sometimes don't wake up with start engine. And I must press ''eject'' button for 15 sec to wake up display.
Also I can connect my android cell phone via Bluetooth, and only I can make this with button on steering wheel.
I tried to update maps, and when I insert USB the list is empty. (even on USB exist files),and by the way it recognize MP3 music on USB.
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GiveMeABreak
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Posts: 26053
Joined: 15 Sep 2015, 19:38
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Re: eMyWay RT6 navigation system problem

Post by GiveMeABreak »

It needs further investigation as the unit is obviously faulty if the buttons are accessing the wrong functions. There's not much we can do via a Forum unfortunately with this sort of issue.