Notification email delivery issues

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xantia_v6
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Notification email delivery issues

Post by xantia_v6 »

We are currently having problems with delivery of a small percentage of notification emails.

The problem appears to be in the external email delivery service that we currently use.

I will give an update when the problem is better understood.

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mickthemaverick
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Re: Notification email delivery issues

Post by mickthemaverick »

If it helps Mike, I seem to be getting my notifications normally. Happy hunting!!

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xantia_v6
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Re: Notification email delivery issues

Post by xantia_v6 »

Thanks,

It is only about 1% of notification emails failing, but some of the diagnostic messages are a bit bizarre. A similar thing was happening a couple of weeks ago, but it fixed itself then without intervention.

I have adjusted a setting which may be relevant, and we will see what happens.

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CitroJim
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Re: Notification email delivery issues

Post by CitroJim »

All of mine are coming in fine :)

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xantia_v6
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Re: Notification email delivery issues

Post by xantia_v6 »

CitroJim wrote:
16 Nov 2020, 07:33
All of mine are coming in fine :)
Or so you thought... At least half of the bounced notifications are addressed to you, but they are bouncing before delivery is attempted, so (apparently) nothing to do with your email system.

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CitroJim
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Re: Notification email delivery issues

Post by CitroJim »

xantia_v6 wrote:
16 Nov 2020, 08:17
CitroJim wrote:
16 Nov 2020, 07:33
All of mine are coming in fine :)
Or so you thought... At least half of the bounced notifications are addressed to you, but they are bouncing before delivery is attempted, so (apparently) nothing to do with your email system.

How odd :?

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myglaren
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Re: Notification email delivery issues

Post by myglaren »

I don't compare mine to the postings but they do seem to be coming through - one just came in from this very thread.

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xantia_v6
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Re: Notification email delivery issues

Post by xantia_v6 »

It seems that the issues is fixed.

It was due to problems with a couple of users' email configuration and one external email service which has a very sensitive spam filter.

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mickthemaverick
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Re: Notification email delivery issues

Post by mickthemaverick »

Thanks , well done Mike. Your efforts are appreciated. PS does the spam filter keep out corned beef as well? :-D