c5 x7 - Dual zone climate control. Passenger side temp cannot be changed

[arielalmog]

Hi

I've got a 2011, 1.6 THP x7 c5.

Lately, the passenger side temperature setting doesn't work. it is set to 22.5 and cannot be changed.
All other buttons on the panel are working. I can set the output (window, face, legs) on passenger side, activate the auto mode, etc.
This car doesn't have a single zone (or at least I didn't find a way to set it) so I guess this is not the issue.
Tried to disconnect/reconnect the battery for 60 sec. didn't solve the issue.

Any ideas?

Thanks
Ariel

[EDC5]

From the sounds of it the rotary encoder behind the temperature knob has stopped working. I'm not sure if these can be rebuilt or if it is easier to get an entire replacement module.

[arielalmog]

Thanks EDC5
Those were my thoughts as well.
Wanted to know if anybody has past experience with this issue to get more conformance before ordering the panel
Ariel

[GiveMeABreak]

Pop your VIN up, as there are different parts from different build dates for the dual zone panel as well as colours. We can then give you the correct part number.