My mobile always tells me I am on EE when I never have been. Been with BT for over forty years with no real problems other than the call centers -
I can't understand the Scots and the Irish
Post Office robbery!
Moderator: RichardW
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- (Donor 2020)
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Re: Post Office robbery!
When I first got involved with the internet BT were the main company linked to another (can't think who at the mo) under the Lineone name, they sold out their share and walked away, it's passed since through a number of companies and names, now BT is buying back into the game big time.
My beef with BT is that the small print on all their offers and deals is ten times the words on the front page, a relic of the nationalised company pattern of the past.
Just remembered it was a BT and News International joint venture.
My beef with BT is that the small print on all their offers and deals is ten times the words on the front page, a relic of the nationalised company pattern of the past.
Just remembered it was a BT and News International joint venture.
Man is, by nature, a lazy beast, he does not need twice encouraging to do nothing.
- van ordinaire
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& numerous what might be described as abandoned projects! - x 405
Re: Post Office robbery!
You all seem to have overlooked my other grouse about PlusNet was that the only way to contact them was by writing. If you've managed to resolve issues by 'phone, you clearly have more patience, stamina, determination - AND time, than I.
Citroens:-
'81 2CV Club
'05 C15
'97 Xantia Exclusive estate
others:-
Jeep XJ Cherokees x 3
'96 Cadillac Eldorado
'99 Cadillac STS
& the numerous "abandoned projects"
'81 2CV Club
'05 C15
'97 Xantia Exclusive estate
others:-
Jeep XJ Cherokees x 3
'96 Cadillac Eldorado
'99 Cadillac STS
& the numerous "abandoned projects"
- CitroJim
- A very naughty boy
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Re: Post Office robbery!
I resolved a technical issue by phone with PlusNet - very satisfactorily too... Spoke to a very competent person who surprised me with his deep knowledge and understanding of the issue..
Jim
Runner, cyclist, time triallist, duathlete, Citroen AX fan and the CCC Citroenian 'From A to Z' Columnist...
Runner, cyclist, time triallist, duathlete, Citroen AX fan and the CCC Citroenian 'From A to Z' Columnist...
- Paul-R
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Re: Post Office robbery!
I must say that my phone calls to PlusNet have certainly involved a degree of waiting but nothing extortionate. You have to wait for every company in my experience.
That's nothing compared to the wait I had to endure trying to speak to BT customer service back when I was with them. I had to set aside a minimum of an hour for them. And then they'd lie to me about the refund they owed me.
That's nothing compared to the wait I had to endure trying to speak to BT customer service back when I was with them. I had to set aside a minimum of an hour for them. And then they'd lie to me about the refund they owed me.
As I get older I think a lot about the hereafter - I go into a room and then wonder what I'm here after.
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
Inside every old person is a young person wondering what the hell happened.
"Trying is the first step towards failure" ~ Homer J Simpson
- van ordinaire
- (Donor 2017)
- Posts: 2537
- Joined: 23 Jun 2015, 14:45
- Location: Live & work in London but weekend in Devon (or do I now live in Torbay & work in London?)
- My Cars: Citroens:-
'81 2CV Club (quietly sleeping in a parallel universe)
'05 (yes, really) C15
'97 Xantia Exclusive estate
others:-
'96 Jeep Cherokee Limited - the "donor"
'99 Jeep Cherokee Orvis - the green one
'97 Jeep Cherokee Limited - the red one
'99 Cadillac Seville STS
'96 Cadillac Eldorado ETC
& numerous what might be described as abandoned projects! - x 405
Re: Post Office robbery!
At work we're expected - no, required - to answer a phone within 3 rings, that's the minimum customer service standard & I expect that of any/everybody else. However, with PlusNet it's not so much the waiting, as the pantomime when you get through although, yes, if/when you are successful the people are helpful & seem to know their stuff.
Citroens:-
'81 2CV Club
'05 C15
'97 Xantia Exclusive estate
others:-
Jeep XJ Cherokees x 3
'96 Cadillac Eldorado
'99 Cadillac STS
& the numerous "abandoned projects"
'81 2CV Club
'05 C15
'97 Xantia Exclusive estate
others:-
Jeep XJ Cherokees x 3
'96 Cadillac Eldorado
'99 Cadillac STS
& the numerous "abandoned projects"