Problem with 'Scan my Citroen' Android App

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edurrant
(Donor 2025)
Posts: 5
Joined: 31 May 2025, 21:27

Problem with 'Scan my Citroen' Android App

Unread post by edurrant »

Has anyone seen this before and can help me.
I have installed the latest available "Scan my Citroen App on my Android Smartphone which is working fine with my 2022 C3 III through the My Citroen App.
When I start the "Scan my Citroen" app, I am taken directly to the "Add a Vehicle" screen but there is avctually no way to add a vehicle - no field for VIN number, no way to log into the Citroen server where I already have my car defined in "my cars".
touching the three bars to get the pulldown menu - there is nothing in there that helps - both the "My vehicles" and "Add a vehicle" options take me back to the screen where it says Add A Vehicle as the title but then has no entry fields.
Even the "Contact US" option brings up a site not found web error.

Any Ideas?

Regards, Ed Durrant.
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mickthemaverick
Moderating Team
Posts: 20134
Joined: 11 May 2019, 17:56
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Re: Problem with 'Scan my Citroen' Android App

Unread post by mickthemaverick »

Have you resolved this problem yet? If so could you add your result for the benefit of others? :)
I used to be indecisive, now I'm not so sure!
I used to ride on two wheels, but now I need all four!