C5x7 MOT fail on windscreen crack

[aerodynamica]

Hi all, as the title. I kind of expected this but it's an issue now because it'll cost a fortune to replace I expect.

There was chat previously about attempting a windscreen claim through insurance. Anyone have experience of that?

[Paul-R]

My brother's Mk 1 Peugeot 508 had a badly cracked screen a few weeks ago. He came back to the car in the car park of a car boot sale to find the damage. It looked as though someone had hit it with a heavy pole, maybe as they were carrying whatever it was back to his (her?) own car.

Anyway, I got in touch with a local scrappy from whom I had arranged for a broken side window in my daughter's Vivaro camper van to be replaced a few years ago. It cost £100 supplied and fitted for a S/H one. That bloke had retired and they were using someone else now. He came back with a quote for £300 for supplying and fitting a new screen which I thought was a really great price.

The screen fitter later said that if my brother had gone direct to him he would have done it for £200! Less the the excess if he had claimed from his insurance company. The fitter said that he was kept constantly busy and does absolutely no business through insurance companies by choice.

So ring up a few local breakers. They may not be able to to supply a S/H screen but they may have a tame screen fitter who can provide a new one.

[aerodynamica]

Interesting Paul, never even thought of that

[RichardW]

Almost all (if not all) insurance provide windscreen cover. The excess will be £100-£150, no impact on NCD or claims history. You will be surprised at just how clear a new screen is !

[Gibbo2286]

How long is the crack and is it within the scope of the wiper blades? I've fixed some minor cracks good enough to pass the test with this: LOCBONDSO DIY windscreen repair kit.
Can't find it listed at the moment bt there are many alternatives such as this: https://groceries.asda.com/product/car- ... 20Products

[myglaren]

I had the windscreen on the last C5 replaced through insurance, paid £75 excess and insurance picked up the rest.
One of the well known mob did it, Autoglass IIRC.

Her boyfriend smashed the screen on daughter's SAAB cabriolet. SAAB wanted £1000 to replace.
She got some quotes from the big names then an independent. He did the job for £250 and gave her a receipt for £350 that she made her now-ex boyfriend to pay when he got out of hospital.

I bought a screen to replace the cracked on on my Volvo 265. £25 from a scrappie. Took hours to get it off. Fitting wasn't too bad but when I cleaned it off (it was filthy) it had been scratched by the wiper arm with a missing rubber blade.
Took a day and a couple of tubes of Autosol and a lambswool mop on the B&D to polish the scratches out.

In conclusion, ask a few independent operators or claim on the insurance.

[aerodynamica]

How long is the crack and is it within the scope of the wiper blades? I've fixed some minor cracks good enough to pass the test with this: LOCBONDSO DIY windscreen repair kit.
Can't find it listed at the moment bt there are many alternatives such as this: https://groceries.asda.com/product/car- ... 20Products

To be fair it's a considerable length

[Gibbo2286]

Those wiper scratches are a bugger to polish out, I can't understand how the driver can let them get so deep, some so deep they're not repairable.

[Paul-R]

Almost all (if not all) insurance provide windscreen cover. The excess will be £100-£150, no impact on NCD or claims history. You will be surprised at just how clear a new screen is !

I agree on how nice a new screen is but I disagree on there being no impact on future premiums. AFAIK companies base their premium quotes (not the NCD) not on claims but on simply whether or not an incident occurs. Hence why you're supposed to report to the company ANY incident whether you claim or not.

Further, if you're involved in an incident with another party which is later ruled to not be your fault at all you will still be penalised with higher premiums as their statistics show that you're an 'unlucky' driver and therefore likely to make another claim!

[Gibbo2286]

How long is the crack and is it within the scope of the wiper blades? I've fixed some minor cracks good enough to pass the test with this: LOCBONDSO DIY windscreen repair kit.
Can't find it listed at the moment bt there are many alternatives such as this: https://groceries.asda.com/product/car- ... 20Products

To be fair it's a considerable length

That Rainex product at Asda says up to 30cm. The Locbondso product I used had an Ultra-Violet curing torch included. It is listed on the net but only in Chinese.
http://www.loc-bondso.com/en/product/75.html

[bobins]

I had the windscreen replaced on my truck a few years ago due to a growing crack. Claimed through my insurance but the whole thing was done via Autoglass (?) without needing to contact my insurers. The excess was paid by me directly to Autoglass. I didn't notice any impact on the following year's renewal price.

[myglaren]

Almost all (if not all) insurance provide windscreen cover. The excess will be £100-£150, no impact on NCD or claims history. You will be surprised at just how clear a new screen is !

I agree on how nice a new screen is but I disagree on there being no impact on future premiums. AFAIK companies base their premium quotes (not the NCD) not on claims but on simply whether or not an incident occurs. Hence why you're supposed to report to the company ANY incident whether you claim or not.

Further, if you're involved in an incident with another party which is later ruled to not be your fault at all you will still be penalised with higher premiums as their statistics show that you're an 'unlucky' driver and therefore likely to make another claim!

I informed my insurers that my Civic had been crashed into and was damaged, just informing them and was going to claim on the other parties insurance.
They offered to mediate for me. Organised the whole business, no increase in insurance - it actually decreased slightly.

There was no increase after the windscreen fitting either.

Keeping my fingers crossed on the Mazda write off.

[Paul-R]

How long is the crack and is it within the scope of the wiper blades? I've fixed some minor cracks good enough to pass the test with this: LOCBONDSO DIY windscreen repair kit.
Can't find it listed at the moment ...

Couldn't find it on Ebay or Amazon but AliExpress are showing it.

https://www.aliexpress.com/item/1005006 ... ry_from%3A

[PaulC5]

I had a couple of windscreens replaced on insurance, only had to pay the excess of about £75 and no effect on later years premiums. You have to use their recommended repairer though, otherwise they limit how much they will pay and then the market value of the car may be the limit using their repairer. One was for a small crack that gradually got larger every day after a small pointed bit of grit hit it.

[aerodynamica]

Hi Paul, yes that sounds similar. I just arranged this for next week so we'll se what happens. Excess is 119.

My concern is because 'C5 X7', they might say they can't source the windscreen for it ha..