DIAGBOX PROBLEMS

[DixyDee]

Hi
I've just joined your forum after reading many posts & informative replies trying to find answers to my problem.
I purchased an Actia VCI ( looks to be a genuine Actia by the build quality.) with diagbox software back in 2015/16 to diagnose my Citroen Berlingo which is another story, after carefully installing it on my spare 32 bit Toshiba Satellite laptop running windows 7, all worked well apart from not being able to find the what was causing the fault.

Last Oct I resurrected it to diagnose a problem on our 207cc. so found it kept giving a comms error while/ after Diagbox started, So on a different hdd did a fresh install of windows 7 & and Diagbox . when I tried it on the car I would get a message screen telling me to connect to to the car, which it already was. so I guessed I must have done something wrong in the installation process. and I had to give up due to lack of time for reinstalling it all again.

Last week after looking at it again and reading your forum last week I find it does not have or load the VCI drivers, I just get an unknown device appear in device manager ( the VCI Green light comes on flashes a few times and stays lit.)
It is recognise on the original (2015) installation of Diagbox (with comms error) on the old HDD ( swapped hdd's)
I have now re-formatted the HDD and put new version of Win 7 pro on it, and installed a new later copy of Diagbox (I purchased from Tool4car) up to 7.58, The VCI was recognised and the drivers installed ok.
I tried it on the car, it finds the vin # but no data due to “. Auto detection interrupted “. & “ search for vehicle data failed “
I restarted the tried manually typing vin No in and selecting the car , but it doesn’t show my 207cc (convertible 1.6 Hdi ) so tried the 270 i Then did a Global test but results were all "no dialogue" except for IGN/ Injection & BSI ECU not recognised. Later I took the VCI apart to check for any wiring bad connection & soldering as advised in the forum, but all looked good, took some pics then installed updates up to 7.82. , but still does not show the Peugeot 207cc and the same just reading the Vin # only.
While testing I notice While reading the vin# in the top right of display to the left of minimize button, the communicating indicator goes green for a second or two then goes out , also hear small click like a relay.
After that I have disconnected battery taken all plugs off the ECU sprayed all the pins and plugs with contact cleaner, but that has made no difference.
So I am now not sure if the problem is the Car, or the VCI, or Diagbox or the laptop.

So would be very grateful of any help to get the Diagbox working, so it may lead to the car working someday.

Regards Dixy

[Mihael_M]

Mostly problems with Lexia are installation of diagbox or drivers. You have to try with Interface Checker. It is a program that tests the probe connection without connected car. On the forum there is a list of colleagues who have Lexia and want to help.I think there is someone in Bristol. Maybe that's how you test your device on his installation.

[myglaren]

Lexia Locations

[DixyDee]

Hi I have downloaded the PSA Interface Checker ( 4,392kb), but when I try to install, it is asking for a Password I've tried scary01 not expecting anything to happen, but it goes to - Do you want to allow prog to make changes.... then on to select language - then nothing just goes back explorer file.
Is this because of password incorrect or other.
I just noted at the to of explorer window bar it says "PSA_Interface_Installer_Checker.rar (evaluation copy)" I cant remember where I Dn Ld this from last week because I couldn't find it on the forum for some reason.

Dixy

[DixyDee]

Hi
On closing down I saw an icon for Interface Checker under the explorer window, so gave it a try, it didn't say all the connections were ok but did give me details of:-
Version : APPLI_XS _FUJI P106138A V4.3.3 @ ACTIA 27.06.14
Reference : 963830 C/ PEUGEOT
So does it by giving this info mean all is working ok , I recognise the v4.3.3 mentioned in posts but sorry to say the rest doesn't mean anything to me.

Dixy

[Mihael_M]

It looks to me that you have a problem with the diagbox installation. The VCI and the driver are fine. I am using Win 10 Pro
64 bit and diagbox 9.85 and 9.150. He works well with them. But so far I've tried 20 different versions to be satisfied with only these two.

[wheeler]

I purchased an Actia VCI ( looks to be a genuine Actia by the build quality.)

What leads you to believe its a genuine one?
How much you paid for it & where you bought it from will give you an idea.
99% of the Actia VCI's for sale are fakes.

[DixyDee]

I purchased an Actia VCI ( looks to be a genuine Actia by the build quality.)

What leads you to believe its a genuine one?
How much you paid for it & where you bought it from will give you an idea.
99% of the Actia VCI's for sale are fakes.

I am now not sure it is, may be a very well made clone but it was purchased online for about £100 in 2015/16.
I compared, photos of my interface pcb's against ones posted by "Marc - give me a break" on 14 Feb 2020 viewtopic.php?p=635581#p635581 .
Mine looks like has very similar components missing, so it would be interested to know what limitations it has for diagnosing my 2010 207cc and my 2004 Berlingo Multispace .

Dixy

[DixyDee]

It looks to me that you have a problem with the diagbox installation. The VCI and the driver are fine. I am using Win 10 Pro
64 bit and diagbox 9.85 and 9.150. He works well with them. But so far I've tried 20 different versions to be satisfied with only these two.

Yes that could be the case , I tried a cheap £10 scanner I have and it did read code some probably old from last year when the battery was dead ( now I have fiied a new one ), erased those, tried to start - rescan & 2 different ones , repeated that and finally got one code P0344 which was original fault of cam sensor which was replaced and still would not start,
So after using contact cleaner on the ecu contact pins and plugs yesterday it seems there is nothing wrong with the car OBD" socket. I will have to try the Diagbox again later ( I had already tried it after cleaning ecu contacts ).
With the Diagbox installation I was comparing the install instructions between the current software and the earlier s/w which states the pc must be connected to the internet when entering code123457 & pc ID #, loads info for Lexia3 & PP 2000, restart & enter detail ( I think post code etc. Then disconect from the internet.
I had the internet disconnected for l the complete installation. would that cause a problem as the Diagbox was running just only reading the VIN #.

Dixy

[Mihael_M]

I use diagbox 9.85 and 9.150 and I don't need an internet connection at all.

[wheeler]

I purchased an Actia VCI ( looks to be a genuine Actia by the build quality.)

What leads you to believe its a genuine one?
How much you paid for it & where you bought it from will give you an idea.
99% of the Actia VCI's for sale are fakes.

I compared, photos of my interface pcb's against ones posted by "Marc - give me a break" on 14 Feb 2020 viewtopic.php?p=635581#p635581 .

The ones in these pictures will also be fake, its just there are some better fakes than others.
If you paid £100 its not a genuine Actia interface.

[cit-rotti]

What leads you to believe its a genuine one?
How much you paid for it & where you bought it from will give you an idea.
99% of the Actia VCI's for sale are fakes.

I compared, photos of my interface pcb's against ones posted by "Marc - give me a break" on 14 Feb 2020 viewtopic.php?p=635581#p635581 .

The ones in these pictures will also be fake, its just there are some better fakes than others.
If you paid £100 its not a genuine Actia interface.

Information on the original VCI
Originals are recognisable at first glance - they do not need to be opened.
1. there is a 6-digit white marking on the black round plug. Example ‘SD1505’ - each VCI has a different number.
2. the 15-pin USB connector is black - sometimes black, usually blue on the clone
3. the small 2-pin connector next to the USB connector is rectangular on the clone and rectangular with grid and programmed on the original
4. Actia PSA XS EVOLUTION or XS EVOLUTION R - each original has its own number according to 921815C or 922173A for the R-VCI.
Clones all have the same number either: 921815B or 921815C / 40W07 / 0005451 and after XS Evolution always ‘Made in France’.
5. the original connection cable is also longer and has a 6-digit white marking on the black round plug - example SD0803.
6. the original front sticker on the A.1281 Z only has the Peugeot symbol (bold black lettering) and Citroen (bold red lettering) and the clone still has the DS Spirit symbol - the text is also different under the surface.
7. the screws for opening the housing halves are ‘Phillips’ on the clone - the originals have different screws.

Translated with DeepL.com (free version)

[DixyDee]

I use diagbox 9.85 and 9.150 and I don't need an internet connection at all.

Do you mean while you were installing or while using Diagbox.
Is your vehicle much newer than mine for 9.85. I presume you have used v7.xx.
Did you have any knowledge about being connected to the internet while activating and as I didn't could that cause the Problem of only reading the vin#.

[DixyDee]

What leads you to believe its a genuine one?
How much you paid for it & where you bought it from will give you an idea.
99% of the Actia VCI's for sale are fakes.

I compared, photos of my interface pcb's against ones posted by "Marc - give me a break" on 14 Feb 2020 viewtopic.php?p=635581#p635581 .

The ones in these pictures will also be fake, its just there are some better fakes than others.
If you paid £100 its not a genuine Actia interface.

Ok so its a clone, but it worked ok when first used years ago which , before then I had never heard of Diagbox or used any diagnostics at all, I've grown up with cars with out ecu's and a muti-meter was enough!
its only recently that I've learnt there are clones with components missing. and I don't know if it makes much difference to using it on my old vehicle.
I just want to get it to work.

[DixyDee]

This afternoon I tried it on the 207cc again but same result just reads the vin# , but cheap code reader still working.
A neighbour let me connect it to his Citroen. and the same result just read the vin#, but I Remembered just now that I selected Peugout instead of Citroen my mistake, but still gave me the vin#, would it have detected the car info or not

Dixy