C4 GP 2017 Update not downloading

This is the Connected NAV system.
Main Features: It is a fully integrated Telematics System featuring CarPlay, Android Auto, Real Time Services, Voice Commands, High-Res Display, 3D Navigation, Bluetooth Hands Free & USB. 2 versions of the system are available NAC (Navigation Audio Connectée) and RCC (Radio Couleur Connectée) or Connected Colour Radio, which does not have the Integrated Navigation or Live Services.
GoOnYahGoodThing
Posts: 2
Joined: 13 Aug 2024, 11:04

C4 GP 2017 Update not downloading

Unread post by GoOnYahGoodThing »

Hello,
Could I please ask for some help.

Went to the main dealer here to get updates for the car.
The guy there gave me a link to download the Citroen Update software.
I did that and entered my VIN.
It went to the download screen and it lists two downloads.
I am able to get the map update no problem.
But then it keeps failing to download "Software of the touch screen (21.08.87.32_NAC-r1)"
And the Continue button is greyed out.

Im not sure what to do next. I've tried that download a few times with the same result.

Thanks in advance for any help.

The car is a 2017 Flair model. It does have wifi.
RichardW
Forum Treasurer
Posts: 11841
Joined: 07 Aug 2002, 17:12
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Re: C4 GP 2017 Update not downloading

Unread post by RichardW »

If all else is working I wouldn't worry about it - updating the firm ware risks something else stopping working!
Richard W
GoOnYahGoodThing
Posts: 2
Joined: 13 Aug 2024, 11:04

Re: C4 GP 2017 Update not downloading

Unread post by GoOnYahGoodThing »

The maps are badly out of date and the android auto does not work properly.
So I really do need to update this stuff.
Thanks