No Carplay since update 6_0422_23.3137.1

This is the Connected NAV system.
Main Features: It is a fully integrated Telematics System featuring CarPlay, Android Auto, Real Time Services, Voice Commands, High-Res Display, 3D Navigation, Bluetooth Hands Free & USB. 2 versions of the system are available NAC (Navigation Audio Connectée) and RCC (Radio Couleur Connectée) or Connected Colour Radio, which does not have the Integrated Navigation or Live Services.
smpcomms
Posts: 2
Joined: 03 Sep 2024, 10:08

No Carplay since update 6_0422_23.3137.1

Unread post by smpcomms »

Hi all, Recently updated my touchscreen to version 6_0422 as above, worked perfectly fine after the update with carplay. But after i'd switched off the vehicle (Citroen Dispatch 2020 Model) and gone to use CarPlay again it don't recognise my phone is plugged in via usb? Thought might had been my cable so tried a new one but still same issue.

I'd also reset the system to factory defaults but nothing, does give me Bluetooth, carplay and android auto when press the phone symbol. But when i plug my phone in it don't detect but does charge, so don't think its a USB port problem. When connect via Bluetooth it shows up PSA RCC BT in my Bluetooth settings on my phone when it use to show CITROEN. After connect via Bluetooth it don't give me any of the above connection options when i press phone symbol, its as if Bluetooth is knocking out all options.

Sorry for the long winded question, but I'm a bit stumped with the problem.