Connected Services not working even with an active subscription

This is the Connected NAV system.
Main Features: It is a fully integrated Telematics System featuring CarPlay, Android Auto, Real Time Services, Voice Commands, High-Res Display, 3D Navigation, Bluetooth Hands Free & USB. 2 versions of the system are available NAC (Navigation Audio Connectée) and RCC (Radio Couleur Connectée) or Connected Colour Radio, which does not have the Integrated Navigation or Live Services.
vnava
Donor 2024
Posts: 5
Joined: 03 Aug 2024, 14:01

Connected Services not working even with an active subscription

Unread post by vnava »

Hi All,

I have an active subscription for the connected services in my 508 2019, and the Tomtom traffic alerts, speed camera alerts etc suddenly stopped working 2 days ago.

As you can see in the images, it says that services are activated but not available, I'm also sending the BTA info that I got through the services mode.

Any thoughts or tips to solve this?

Thanks!
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