Buying a DS 7 Crossback with no service history.

[kirkjames1]

I am looking into buying a DS 7 Crossback and I have found one that's exactly how I want it at a decent dealership, the only issue is that it has 49k miles (19 reg), but only has a service stamp from 2020 and one from 2024. Do you think that is considered a deal breaker? Or is it just that I'd need to do some extra things as I don't know if they were done when they were supposed to (any ideas about what that would be?).
Thanks. Not that many DSes (esp. automatic) to choose from, so will have to compromise on something.

[GiveMeABreak]

That being the case, it would seem that it has missed 2 services, which is very odd, seeing that you would have to have at least an annual service to maintain manufacturer warranty.

I appreciate it is out of warranty now, but makes me wonder why...

I suppose you really need to ensure there's nothing wrong with it - get an AA inspection for at least some peace of mind and consider taking out some warranty yourself on it for a few years.

[kirkjames1]

That being the case, it would seem that it has missed 2 services, which is very odd, seeing that you would have to have at least an annual service to maintain manufacturer warranty.

I appreciate it is out of warranty now, but makes me wonder why...

I suppose you really need to ensure there's nothing wrong with it - get an AA inspection for at least some peace of mind and consider taking out some warranty yourself on it for a few years.

Thanks for the reply. Yeah, it did seem strange, and they did drive it a lot. I am hoping they did some servicing that was not recorded, but I was planning to use AA or click-mechanic for an inspection before purchasing anyway. I've never bough a warranty for a used car, isn't that a waste of money like most extended warranties? Is there a specific provider that's recommended?

[Gibbo2286]

It's possible the services have been done but the book not stamped, maybe worth calling in at a dealership and asking if they have it recorded on computer.
If not spend the money on a full dealer service instead of the usually worthless (in my experience) extra warranty

[GiveMeABreak]

Citroen / Peugeot / DS extended warranties are very good in my own experience - I've had them for several recent cars after the manufacturer warranty expired - by just extending the warranty - never had a claim refused. In my case I had a Hydractive C5 and that was on it's third steering rack before I sold her, the first replacement covered by warranty. I had a new wiper motor, crank shaft seal went causing new clutch failure after I'd just had that done so they covered the repair for that and the labour on replacing the clutch, plus rear suspension pipes, broken window regulator wire, so the whole electric window motor assembly was replaced, A/C compressor failed so that was replaced.... So I had literally thousands £s of work covered on that.

My latest Aircross is not so complicated in many regards with less known issues, so I only extended that for a year after and in that time had to have a new wheel speed sensor.

So it really depends on you - I would consider a quote for extended warranty - check what it covers and even if only for a year, it may give you some peace of mind. Make sure you budget for the unexpected though is all I can say.

There are plenty of warranty companies, so I would check any you consider on Trustpilot for reviews, which can always help with decision making.

[kirkjames1]

Citroen / Peugeot / DS extended warranties are very good in my own experience - I've had them for several recent cars after the manufacturer warranty expired - by just extending the warranty - never had a claim refused.

...

There are plenty of warranty companies, so I would check any you consider on Trustpilot for reviews, which can always help with decision making.

Sorry, I got confused. I thought at first you suggested getting an extended warranty directly from DS, but then you imply it's through 3rd party companies. So is there an option through the manufacturer as well? What was the one that worked out for you?

[GiveMeABreak]

Ok, so for new vehicles, after the manufacturer's 3 year warranty expires, you are generally invited by PSA to extend the warranty and they will provide a quote with or without their recovery service (via RAC). This is what I have done for both my vehicles,. They're Citroen, Peugeot / DS branded warranties, but provided by a warranty company for them.

These are generally only available if the vehicle is currently under a manufacture, approved, extended or renewal warranty though. (https://www.dsautomobiles.co.uk/ds-serv ... racts.html)

So if your vehicle doesn't meet the conditions for a DS warranty, you would have to look for a separate warranty like:
Motoreasy

Or get a quote using a comparison site like:

MoneySuperMarket

[kirkjames1]

Ah, I get it, thanks.

[Djandree]

Hello. Please consider if you really want to buy Ds7. I have one (my2018, 1.5d), but overall I am not satisfied. Service is almost non existent, from May this year according to my Citroen dealer they can't even scan for faults, they can't do recall actions (unless you are living close by to Ds dealer). For parts you are waiting for ages or importing them straight from France. This brand is not common here in Uk so.... Plenty of electronic gizmos here and there, quality of material used, well not a top notch. Driving not bad but rear suspension bit wobbly. Don't get me wrong, I like French cars. Got Rcz, my missus got 308cc, got Citroen Picasso (mk2), had plenty of Renaults. After my experience I am not owning next Ds.... Too much hassle

[kirkjames1]

They are offering me a 3 year warranty for about £1000 at the dealer, including national RAC cover... I am tempted...

[GiveMeABreak]

I don't call that an 'offer' to be honest, as you are paying the top end going rate for warranty and some level of RAC breakdown which is what they use.

Check the level of breakdown offered though as it varies with the price - i.e. Warranty with 3 levels of breakdown, each increasing in price, so make sure it meets your needs first.

This will be what any customer is offered at the end of the manufacturer standard 3 year warranty offered, but as stated will add another £1k onto the price.

[DS9]

Just come across this thread and as a ds9 owner just have a few observations.

My ds9 suffers from not having readily available parts, I booked a service a few wks ago with a main dealer and it's been pushed back. I think he said due to them not having an oil filter. It's not all bad tho the cost quoted was 387 which I think is reasonable for London.

Unless your dead set on a ds9 I think the C5 Aircross is a very good value car imo. Top top spec brand new are 26k, 8.5k off list. 23 reg 10k miles mid spec can be had for 20k. I'd expect your looking at about 17k inc 3 yr warranty for the ds7 so not much of a stretch from that level for a cars that have yrs of warranty remaining.

Finally, if you don't mind leasing and happy to go electric there are some fantastic deals out there.