Constant regeneration

[Ted]

Hello all, I am after some help from you knowledgeable folks. I have a 2019 citroen relay 3, it has 64000 miles on clock and is constantly trying to regenerate the dpf, citroen have had the van for weeks and can't get anywhere with it, I have had the van plugged in and all data shows the dpf to be fine with no high back pressure. I'm at a loss and use the van for my living it has fixed equipment in the back so can't even use a hire van, thanks ted

[RichardW]

Shooting in the dark without any data.... But is the outside temperature indication working?

[Ted]

Hi yes all working ok, vin number is VF7**************[VIN obfuscated, can be read by forum staff], what is eolys fluid and how will I know if van has this?

[GiveMeABreak]

Yes, you have a particle filter and a reservoir system that requires Powerflex additive.

[Ted]

What eolys fluid will I need?, where best to get it from, I'm going to check fluid tomorrow fingers crossed its as simple as low fluid, good start point at least