DS3 charging issues

[AceB]

My DS3 stop charging after a month of driving, it was working beautiful and then when I plug it in it flash green starts to charge and then stop and the dash board says its fully charged but I only have 10% battery left.
I changed the charger and that did not work. everything else on the car works.
It retries to start charging twice before it goes full red and shut off.

[GiveMeABreak]

Assuming you're using the correct charger for the output type, then a red fixed light would suggest a malfunction. In this case it would need a specialist like DS Automobiles to look at it.

[AceB]

Yes a red fault light is the end result.
It will have to be done remotely as no DS Auto in my area.
Can you recommend a remote operator? we have a Diagnostic tool that can be accessed online.

[GiveMeABreak]

Unfortunately not, I'm sorry.

[napping]

How old is the battery?

[AceB]

car has on 3000 miles its a new car.. 2022 surly not a battery issue

[Paul-R]

If it's that new then surely the car is still under warranty?

[AceB]

Yes but to far to return to any DS Auto

[AceB]

At this point I need help identifying the issue and getting the part or doing an upgrade, warranty is the lease of my concerns

[AceB]

I need a DS GURU to work with

[Paul-R]

... we have a Diagnostic tool that can be accessed online.

What error messages does the diagnostic give? Give the codes as well as the description.

[AceB]

1.U1F40 Fault: Absence Of Communication With The Battery
Charge Status Control Unit
2.U1FA0 LVDS Response Time Incorrect (LVDS : Low Voltage
Differential Signalling)

[AceB]

don't think #2 is relevant as it is related to touch screen

[AceB]

Where is the The Battery Charge Status Control Unit located??

[GiveMeABreak]

It is connected to the negative battery terminal wiring, just before the clamp.