Black Discs / Circles on the screen

This is the Forum for all your Citroen Technical Questions, Problems or Advice.
KDM
Posts: 22
Joined: 08 Oct 2022, 08:50
x 1

Black Discs / Circles on the screen

Unread post by KDM »

Hey.

My C4 Picasso has developed some black spots, circles, disks on the display. Is this a fault? Isn't it weird that hey are circles? In all my years of using computers, glitches are usually a bit more random than that!

On the photo, note the 4 spots at the bottom of the display: a large one, two smaller, and another large.

Any thoughts, please?

Thanks.
IMG_0850.jpg
Peter.N.
Moderating Team
Posts: 11761
Joined: 02 Apr 2005, 16:11
x 1238

Re: Black Discs / Circles on the screen

Unread post by Peter.N. »

Is it LED backlit? If so looks like some LEDs have failed.

Peter
KDM
Posts: 22
Joined: 08 Oct 2022, 08:50
x 1

Re: Black Discs / Circles on the screen

Unread post by KDM »

Peter.N. wrote: 08 Oct 2022, 23:29 Is it LED backlit? If so looks like some LEDs have failed.
I'm not sure how I'd find out. It seems bizarre that they have such a hard edge, though. Do you suppose they'd be replaceable or is it going to cost me a gazillion pounds for a new display?
User avatar
GiveMeABreak
(Donor 2016)
Posts: 42019
Joined: 15 Sep 2015, 19:38
x 6955

Re: Black Discs / Circles on the screen

Unread post by GiveMeABreak »

It's a well-known issue - a manufacturing fault with the instrument panel screens on this vehicle. Even new replacement have suffered the same fate.

They used a new screen from vehicles built from 24th August 2015. Note that this is the actual vehicle build date not the registration date! So you could have a UK 2016 registered vehicle for example, that was built in 2015 before 24/08/2015 with this issue.
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
KDM
Posts: 22
Joined: 08 Oct 2022, 08:50
x 1

Re: Black Discs / Circles on the screen

Unread post by KDM »

Bother. Is it likely to get worse?
User avatar
GiveMeABreak
(Donor 2016)
Posts: 42019
Joined: 15 Sep 2015, 19:38
x 6955

Re: Black Discs / Circles on the screen

Unread post by GiveMeABreak »

That's hard to say to be honest, but you may want to call Citroen as there was a technical bulletin concerning these display issues with the instrument panel - they may be willing to replace under a goodwill gesture.
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc