DS7 Crossback E-tense doesn't charge

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Basileus86
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Posts: 1
Joined: 01 Jun 2022, 10:17

DS7 Crossback E-tense doesn't charge

Post by Basileus86 »

Hi guys,
first month with my new DS7 Crossback E-tense 225cv, i have charged 4 times the car with success, 2 with domestic plug and 2 fast wallbox.
But after that my car was never ever charged.
When i plug in the plug, green led starts blinking for 2 minutes, it appears that the car is charging however the time to charge never start to reduce and the % still remain 0 obviously with 0km for range.
After this 2 minutes the led became red, no lamp on the dashboard, no other signals.
If i select e-save the car is able to charge the battery till 100% with the engine.
I assume that the problem started when i have connected the car with an old public wallbox in my town that was broken...
What should i do?
The DS workshop propose me long time recovery to investigate it...
Some one have got this issue?
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GiveMeABreak
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Joined: 15 Sep 2015, 19:38
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Re: DS7 Crossback E-tense doesn't charge

Post by GiveMeABreak »

I think you realise by now this is not going to be an easy answer. There are known issues with many parts of the charging systems on the E-Tense.

Does the charge light LED change from green to white? If not, then it's not the issue I was thinking of. The only way is a full and proper diagnostic which requires specialist testing equipment. So best left to the dealer. If under warranty it should be covered.

I wouldn't mention anything about the faulty charger to be honest - as they may decline to fix it if you knew it was the incorrect type of charger or the power source was known to be faulty.
Please Don't PM Me For Technical Help

Marc