Rear Suspension noise DS7

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rowsell
Posts: 9
Joined: 08 Oct 2020, 14:59

Rear Suspension noise DS7

Post by rowsell »

Hi,

I have a 2018 DS7 Crossback prestige and after 3 days of picking it up a squeak from the rear appeared. I have taken it back to the dealer and they had a look and says its the suspensions bushes and they need replacing.

lucky its under warranty so getting replaced for nothing. they say this is a common fault for this age car?

has anybody else had the same issue and if so is there any other common issue I need to know of?

regards

Rowsell
DS7-Ciaran
Posts: 6
Joined: 07 Jul 2019, 02:29

Re: Rear Suspension noise DS7

Post by DS7-Ciaran »

Hi there I experienced this and had to be replaced under warranty. My garage told me the original part fitted at manufacture was faulty and the new one should be fine.
rowsell
Posts: 9
Joined: 08 Oct 2020, 14:59

Re: Rear Suspension noise DS7

Post by rowsell »

Hi,

Picked up my car yesterday and they have replaced the rear swing arms on both side. glad it was under warranty.

dealer also said that the early models of the DS7 had faulty bushes on but this was rectified from 2019.

just makes you think is there anything else that needs to be addressed?
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GiveMeABreak
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Re: Rear Suspension noise DS7

Post by GiveMeABreak »

Unfortunately with all new models - you guys are effectively the guinea pigs doing the 'real world' testing of these models. This is where the 3 year warranty really pays off - and if you are thinking about keeping it past the warranty - I strongly recommend you take out a manufacturer extended warranty on an annual basis for the next couple of years too.

I did this with My X7 and most of the issues occurred in years 4,5 & 6, with just at least £6k of warranty repairs done in that period.
rowsell
Posts: 9
Joined: 08 Oct 2020, 14:59

Re: Rear Suspension noise DS7

Post by rowsell »

Thanks Marc

looks like I will have to take out extra warranty.

Peter
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TheBadger
Posts: 18
Joined: 16 Apr 2019, 13:05
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Re: Rear Suspension noise DS7

Post by TheBadger »

Just back from the dealer after having the rear suspension arms replaced on my 2018 DS7... like others have said, it was done under warranty which is just as well as the bill was £414 for parts and labour! The suspension started creaking intermittently about a month ago and gradually got worse to the point where it was creaking constantly. I've been carrying some heavy loads lately and I can only assume that was enough to trigger the problem, as all had been fine up until then.

The mechanic said that both rear arm bushes had become detached.
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GiveMeABreak
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Re: Rear Suspension noise DS7

Post by GiveMeABreak »

Thanks for letting us know - always helpful for other readers to expect this.
Lawmad1004
New User
Posts: 1
Joined: 15 Sep 2021, 11:57

Re: Rear Suspension noise DS7

Post by Lawmad1004 »

Hi all

So I have had the arms and bushes replaced twice and this is a 2018 with less than 30k on the clock. There was also the back lights filling with water and 2 x 4 tyres...... and the door creaking was apparently wear andtear until I "politely" reminded them that it was a door it was designed to open etc.

Lost it recently BUT there literally is nothing else on the market that inspires me !
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GiveMeABreak
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Re: Rear Suspension noise DS7

Post by GiveMeABreak »

Sounds horrendous - I like the bit about the doors! Cop out clause number 3,158 no doubt!

If you get grief from the dealer - go straight to Head Office.