GPS does not pick up satellites - Myway

This unit is the MyWay system, also referred to as RNEG, made by Harman Becker.
Main Features: Also referred to as RNEG, the MyWay colour satellite navigation system, has SD card, integrated European mapping, live trafic information, voice guidance and graphics in 2D or aerial perspective & it features a Bluetooth® system (Bluetooth phone compatibility only - no Bluetooth Audio Streaming).

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pedrosgomes
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Joined: 27 Jul 2020, 14:05

GPS does not pick up satellites - Myway

Post by pedrosgomes »

Good Morning,
I have a Citroen ds3 from 2012, with the myway system, it happens that since the roll over happened in April 2019 my gps stopped working, it doesn't pick up any satellite and as such the gps doesn't work.
My myway has firmware 50.03 / R50B.
Does anyone know how to solve this problem?
Is there a firmware for updating the gps? If so, where can I find it.

Thank you very much
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GiveMeABreak
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Re: GPS does not pick up satellites - Myway

Post by GiveMeABreak »

The only way to fix this, is to go into the settings for date and time, and unselect the ‘Synchronise time with GPS’ option. This can resolve the incorrect positioning information as a result of the April 2019 change. Check the time, date and year and correct manually, but ensure the ‘Synchronise time with GPS’ setting is not checked.
pedrosgomes
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Joined: 27 Jul 2020, 14:05

Re: GPS does not pick up satellites - Myway

Post by pedrosgomes »

GiveMeABreak wrote:
17 Aug 2020, 10:33
The only way to fix this, is to go into the settings for date and time, and unselect the ‘Synchronise time with GPS’ option. This can resolve the incorrect positioning information as a result of the April 2019 change. Check the time, date and year and correct manually, but ensure the ‘Synchronise time with GPS’ setting is not checked.

I already did that and still have the same problem.
thank you
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GiveMeABreak
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Re: GPS does not pick up satellites - Myway

Post by GiveMeABreak »

How many satellites do you have visible?
pedrosgomes
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Re: GPS does not pick up satellites - Myway

Post by pedrosgomes »

None
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GiveMeABreak
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Re: GPS does not pick up satellites - Myway

Post by GiveMeABreak »

Your problem is not the N week rollover then.

I would be suspecting a faulty aerial, aerial lead or the unit itself.

First try restarting the unit (long press on the on /' off button or simultaneously holding the eject and volume buttons).

You can test the aerial by getting a cheap GPS aerial off ebay or somewhere like that with a FAKRA connector, then plug this into the back of the Head Unit in place of the original GPS aerial (should be blue), position the GPS receiver on the dash and go for a drive of at least 10-15 minutes. Note: it is no good standing still and running the car for 15 minutes, as the vehicle needs to be moving for this time to allow the satellites to lock on and calibrate with the satellites.

If, after this time of driving, you are getting satellites visible, then you know it is your aerial base / lead that is faulty.
pedrosgomes
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Joined: 27 Jul 2020, 14:05

Re: GPS does not pick up satellites - Myway

Post by pedrosgomes »

ok. thanks i´ll try restarting the unit, if it doesn´t work i will by the unit you told me. thank you vrty much
Last edited by GiveMeABreak on 17 Aug 2020, 14:37, edited 2 times in total.
Reason: Removed Quoted Post - no need to quote previous post
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GiveMeABreak
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Re: GPS does not pick up satellites - Myway

Post by GiveMeABreak »

You can get a cheap GPS aerial - something like this for testing:

https://www.ebay.co.uk/itm/SAT-NAV-GPS- ... SwaSZZ74Mn