Error Code 20 - the licence File is not Coherent - reinstall Diagbox

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BobcatJones
Posts: 10
Joined: 22 Jun 2020, 13:37

Error Code 20 - the licence File is not Coherent - reinstall Diagbox

Post by BobcatJones »

Hi all,

I just fired up diagbox for the first time in about 18mths and I got this error message:

Error Code 20 - the licence File is not Coherent - reinstall Diagbox

How do I solve this one?

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GiveMeABreak
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Posts: 21577
Joined: 15 Sep 2015, 19:38
x 2163

Re: Error Code 20 - the licence File is not Coherent - reinstall Diagbox

Post by GiveMeABreak »

Your Diagbox has been deactivated.

Restore the backup of the licence file (APPDIAG.SYS) you should of taken when you originally installed it. Failing that, you will need top fully uninstall the programme, clean the folders and registry of all associated entries and reinstall it. Note: just reinstalling it over the exiting installation will not work.

BobcatJones
Posts: 10
Joined: 22 Jun 2020, 13:37

Re: Error Code 20 - the licence File is not Coherent - reinstall Diagbox

Post by BobcatJones »

Lifesaver! Thanks Marc. Got it working again!

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GiveMeABreak
Forum Admin Team
Posts: 21577
Joined: 15 Sep 2015, 19:38
x 2163

Re: Error Code 20 - the licence File is not Coherent - reinstall Diagbox

Post by GiveMeABreak »

Sound job :-D