DS5 Telematics software

This unit is the eMyWay system, also referred to as RT6, RNEG2, or WIPNAV+ for the Peugeot platform and made by Magneti Marelli.
Main Features: The eMyWay colour satellite navigation has high resolution mapping, Bluetooth Telephone & Audio Streaming supported profiles, USB support for Media files & CD

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rahmigunes
Posts: 1
Joined: 26 Jun 2019, 00:57

DS5 Telematics software

Post by rahmigunes »

Dear
I am from Turkey. I live in a small village Eastern of Turkey. I dont have good English. I am sorry for not having fluently English.
I have bought Citroen DS5 2013 model for two months and VIN is VF7**************[VIN obfuscated, can be read by forum staff]
The satnav/radio fails while doing updatemy telematics by an technician in my village. The screen stays black.And functions of telematics doesnot work.The offical Citroen services in my village doesnot solve the problem.they dont connect online to France because of unworking telematics. Now We try to find sofware program of telematics. My telematics code is 9803460980 CD no is 8596 Software version is RNEG2.70.E.3 Can you help me how I can find software program or any link to download the sofware . I wait your answer in short time.
Thanks

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GiveMeABreak
Forum Admin Team
Posts: 24382
Joined: 15 Sep 2015, 19:38
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Re: DS5 Telematics software

Post by GiveMeABreak »

Hi and welcome.

Can you explain how you are performing the update? Is the engine running while you are doing the update? Does the CD start to upgrade? What percentage does it get to?

The only software available is the firmware update. However if you are having a problem updating, it is possible that the internal MicroSD card has become corrupt.

Have a look at my post here, it explains how to replace the internal MicroSD card:

viewtopic.php?f=50&t=62416&start=15#p610017