Forum Outage 26/05/2019

Forum News, Announcements and any issues you're having with the forum

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xantia_v6
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Forum Outage 26/05/2019

Post by xantia_v6 »

The forum was off-line for several hours this evening due to a database corruption on the server.

Despite repeated attempts, I was unable to recover the posts made today and it has been necessary to revert to the backup made early on the morning of 26/05/2019.

We apologise for any inconvenience caused by this data loss.

It is likely that a database file corruption happened last week when our hosting provider shut-down the server for maintenance, as we have been seeing some unexplained behaviour since then. Unfortunately, by the time the forum software actually crashed it was too late for a simple recovery process.
JohnD
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Re: Forum Outage 26/05/2019

Post by JohnD »

Yes - I found I couldn't open the site last night and whereas I normally stay logged-in, this morning I had to sign in. However, if everything is now ok - well done.
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xantia_v6
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Re: Forum Outage 26/05/2019

Post by xantia_v6 »

As a follow-up to this issue, I will take the forum off-line for a while tomorrow morning (29/5/19) to perform a server file system check. I am not sure of the exact timing, but will get it done as early as possible.
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xantia_v6
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Re: Forum Outage 26/05/2019

Post by xantia_v6 »

I have run the file system check on the server, which corrected several errors, and have cleaned the database, so all should be well now.