no dialogue

This is the place for all your Diagnostic related questions or advice.
Bouncy
Posts: 7
Joined: 02 Aug 2018, 23:27

no dialogue

Unread post by Bouncy »

Hello, Everytime i try and read the ecu i keep getting diagbox control unit no dialogue i have try everything and cant find out what the problem is
Attachments
c42f11107810bea2d3566375fe1f234c.jpg
Bouncy
Posts: 7
Joined: 02 Aug 2018, 23:27

PP2000

Unread post by Bouncy »

Would anyone have a copy of this cd for pp2000
38201127_10156713908707578_3579979219741966336_n.jpg
Last edited by GiveMeABreak on 03 Aug 2018, 11:08, edited 1 time in total.
Reason: Post merged with your original query - please don't create multiple posts.
Hell Razor5543
(Donor 2023)
Posts: 14262
Joined: 01 Apr 2012, 09:47
x 3275

Re: no dialogue

Unread post by Hell Razor5543 »

There can be a number of reasons for this, including (but not limited to) a failed fuse for the diagnostics port and pins not making a good contact when the reader is plugged in.
James
ex BX 1.9
ex Xantia 2.0HDi SX
ex Xantia 2.0HDi LX
ex C5 2.0HDi VTR
ex C5 2.0HDi VTR
ex C5 2.2HDi VTX+

Yes, I am paranoid, but am I paranoid ENOUGH?
Out amongst the stars, looking for a world of my own!
Bouncy
Posts: 7
Joined: 02 Aug 2018, 23:27

Re: no dialogue

Unread post by Bouncy »

Hi, ill check my other we obd readers i have today and see sometimes it flashes green in the diagbox but just keep getting no dialogue when i scan for a fault
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6955

Re: no dialogue

Unread post by GiveMeABreak »

Bouncy wrote: 02 Aug 2018, 23:31 Would anyone have a copy of this cd for pp200038201127_10156713908707578_3579979219741966336_n.jpg

Image


Please don't create multiple posts for the same query - Diagbox incorporates both PP2000 and Lexia 3 as encapsulated programmes and are not designed to be launched independently. Diagbox will determine the correct programme to launch according to your vehicle model and year.

Back to your original query, please answer the questions - reinstalling is not going to make any difference if it will not communicate. The product is launching fine - you have a hardware problem - either with the VCI connection / hardware or the driver is not installed properly on the laptop.

What version of Windows are you running it on?
Is it a 32 or 64 bit version of Windows?
Are you using a VM (Virtual Machine)?
What version of Diagbox are you running?
Was it previously working on the same car, or is this a different vehicle?
Do you have another Peugeot / Citroen you can try the VCI on?
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
Bouncy
Posts: 7
Joined: 02 Aug 2018, 23:27

Re: no dialogue

Unread post by Bouncy »

Hello, laptop is running windows xp 32bit, Works fine with pp2000 but when i try to install diagbox i keep getting that error i dont have another peugeot to try it on my cable is a rev b i have been told
Gibbo2286
(Donor 2020)
Posts: 8170
Joined: 08 Jun 2011, 18:04
x 2943

Re: no dialogue

Unread post by Gibbo2286 »

That's an easydiagnostics disk, maybe contact them for an answer, Jim is usually very helpful.
Anyone who has never made a mistake has never tried anything new. (Albert Einstein)
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6955

Re: no dialogue

Unread post by GiveMeABreak »

Bouncy wrote: 03 Aug 2018, 19:34 Hello, laptop is running windows xp 32bit, Works fine with pp2000 but when i try to install diagbox i keep getting that error i dont have another peugeot to try it on my cable is a rev b i have been told
Diagbox is the main programme that runs either Diagbox for cars generally from 2007 on, or Lexia 3 for Citroen or PP2000 for Peugeot - I'm not understanding why you are trying to run PP2000 separately - the programmes won't co-exist. You only need Diagbox - end of. It will launch the most appropriate version of the software. I wouldn't be surprised if you are having problems trying to install multiple versions of the software - standalone PP2000 or Diagbox. That will cause problems.
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc
Bouncy
Posts: 7
Joined: 02 Aug 2018, 23:27

Re: no dialogue

Unread post by Bouncy »

Hey, im trying to move from pp2000 till diagbox as its for my 3008 but everytime i try read ecu i get no dialogue
User avatar
GiveMeABreak
(Donor 2016)
Posts: 41989
Joined: 15 Sep 2015, 19:38
x 6955

Re: no dialogue

Unread post by GiveMeABreak »

Ok, so it could be several issues.
  • I would start by uninstalling all previous versions of the standalone PP2000 first in case of a conflict.
  • Try checking it on another PSA vehicle to determine whether it is a communication issue with the newer 3008, as it is possible that you have may an older non full-chip VCI interface that will not work with the 3008 which will be a full CAN system most likely.
  • If teh interface is also not working on an older PSA car, the wiring / pins may be loose on the VCI
Please note, I'm no longer active on the Forum, so won't respond to messages.

Marc