Old Citroen warranty news story

[wurlycorner]

Happened on this earlier, completely by accident.

Citroën warranty worthless, despite failed brake pads, clutch and engine | Money | The Guardian
https://www.theguardian.com/money/2011/ ... -worthless

Wow! That was some s**t treatment...
Does anyone know how that ended up?
does his surname ring a bell from the Citroen car club?

Nb: the whole oil change/not oil change thing... That's not unusual for the dealer to behave like that with modern cars ime. I think I've mentioned before on here, my friend who ran company mundano's for years, always had them serviced at Ford dealers when due and at the 'intermediate' service (10/12k ish) always had to push them to get the oil changed, otherwise they wouldn't!

[Hell Razor5543]

Nasty!

[davoxx]

the result: https://www.theguardian.com/money/2012/ ... ation-case

I can confirm that Citroen have terrible customer service (not the dealers, they do try their best.)

[wurlycorner]

Good stuff.

Nb: I was a bit surprised at the cost of the recon engine from an independent?

[GiveMeABreak]

I've had every single thing covered without quibble under Citroen extended warranty on my X7. Obviously wear and tear components are not included, but I have to say, steering rack, suspension pipes, windscreen motors, window motor/ regulator, crankshaft seal, A/C compressor, A/C Condensor, front & rear height correctors have all been done on mine. So I personally can't complain and would take out a similar warranty again without a doubt if needed.

I'm wondering if in that article the £70 'service' was actually confused with the paint / anti corrosion warranty, that requires periodic inspection - I had mine done and that charge is about right. I suspect that is what is was for - but that the first service was missed.

[ekjdm14]

Marc, your new profile pic (profile GIF?) reminds me of a System Of A Down album cover... It's also unnervingly creepy to watch for more than a few seconds yet too captivating to look away somehow

[GiveMeABreak]

I must admit I had to Google ‘System Of A Down’ - ‘Armenian-American heavy metal band from Glendale’

Never heard of them until now, but not associated in any way

[Bick]

A friend of mine bought a car from a citroen dealer and the clutch went within 2000 miles and they refused to pay.