milleplod wrote: 29 Nov 2017, 17:50
I use a 'proper' broker these days, A-Plan in Macclesfield - they have other branches too. I can't recommend them highly enough - real people at the other end of the phone, which is always answered within a few seconds (no call centre 'choose from one of the following 17 options' stuff!), they call back when they say thy're going to, if you have a bump or other claim, they deal with it in-house, all of it, no farming it out to 'claims handling' companies.....and they're usually as good as the best price on the comparison sites, give or take a few quid. We now have our 3 cars with them, my bike and our home insurance, as do quite a few of the family and many friends.
I've absolutely no connection with them btw, I just rate them very highly!
Pete
Direct line called back a couple of hours after I got the quote. A nice chap called tim, with a hint of a geordie accent , spoke at length about the quote .
He assumed that I wouldn't have had the renewal policy from my current insurer so I didn't enlighten him. He said he would call back in a couple of weeks (Wednesday the 13th at 6.30 precisely he said) if that was OK.
He said that although the quote was good for thirty days, he might even be able to trim it down a bit, but no promises.
To be honest, the only time I have had a major shunt that required the involvement of an insurance company was in 1996, when a boy racer in a Golf GTI poleaxed my Mondeo on the M1/M40 roundabout. That was with Direct Line and matey boy tried to slide out of the blame. There were witnesses in another car he had narrowly missed and Direct line pursued him through the courts for full payment, plus a decent bit of compensation for me. They had the car repaired at Lancaster garage where I was headed in Colchester, loaned me a Daewoo (yes, I know) to drive to Aberdeen where we used to live, let me keep the car for three weeks , then flew me down to Stansted and provided a car to take me to Colchester to collect the repaired Mondeo. Apart from writing to thank the witnesses, I didn't actually have to do anything.
As a footnote, we were on our way to Colchester after seeing the Eagles "Hell freezes over" gig at the old Wembley stadium.
Rick.
2013 Citroen DS 5 D/Sport
2007 Renault Clio Campus sport. 1.2l
Sometimes the change doesn't work.