Any email experts?

[Gibbo2286]

I sent an Email to my cousin with some details about our family tree, she's just called me on the phone saying that the message has come with 'hieroglyphics' , I assume she means coding but I wonder if that's likely to be caused at my end or hers, any advice?

[myglaren]

She may not have the font that you used installed. Tell her which font you are using and she can install it.

[Gibbo2286]

It's a bit strange Steve, I only sent it in the normal email type (outlook express) so there should be nothing unusual about the font, I'm not sure how conversant she is with computer stuff although she's certainly been at this family tree searching business for a good few years, she's 80 on the first of February and having cancer treatment so I don't want to upset her with fears about computer malfunctions.

Thanks for your comment.

[myglaren]

Could you perhaps copy and paste it into a text document and attach that to a fresh email - check which office software she has to open it with but anything should cope with an RTF.

[Zelandeth]

Other option might be to save the document as a PDF - if memory serves there it should be possible to embed the necessary fonts into the file itself. Not something I've ever done though so not sure where the option might be.

[Stickyfinger]

Do the work in a word processor then save as a PDF

http://www.cutepdf.com/products/sdk/pdfwriter.asp

This installs as a Printer, go print, select Cute to make a pdf....easy and very stable.

[myglaren]

She may not have a .pdf reader - although Firefox and Chromium will display them.

[Stickyfinger]

is it not a "Standard" on Win10 ?

[Zelandeth]

Hasn't the ability to handle PDF viewing been native since the Windows XP days? I confess that it's been a *long* time since I used Windows.

[Gibbo2286]

There's really nothing to attach or to change to pdf it was a simple email. Just a thought though I put a smiley in would that come up as something like she's bothered with.

Here's a c&p of what I wrote, nothing too private about it.

Happy New Year,

Thanks for the Coughlin tree updates, I think I’ve managed to get them all into my tree now. the ‘Cavil’ name is going to take some sorting I think. I assume it’s a surname.

I hope you had a good Christmas, quiet here but pleasant apart from the central heating boiler failing just before, not too much of a problem as I was at friends for most of Christmas Day and down to Cirencester on Boxing Day.

So your family is expanding also, Allen’s lot have just about repopulated Australia, he sent me a photo of them having a get together just before he died, I think there were about fifty then and he said they hadn’t all turned up.

My lot is a bit more modest my oldest daughter had three girls and there are a few offspring but they are spread far and wide so not in touch often, my younger girl was adamant ‘no brats!’

My health is good no problems except the wrinkles so far although I have to go and have a cataract looked at in mid January, this will be the second time, last time they said it’s not time to do anything with it yet and I expect they’ll say the same again.

Best wishes for the year ahead, a big one for you isn’t it.

[Stickyfinger]

must be a font thing.

Open email
Select ALL text, Right Click:Copy (or EDIT:COPY)

Open a NEW Email to her, single click where you type, EDIT, Click : PASTE WITHOUT Format: