Access to service citroen

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KennyW
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Access to service citroen

Post by KennyW »

I'm having access problems with the site.

Has anything changed.

Kenny
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
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GiveMeABreak
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Re: Access to service citroen

Post by GiveMeABreak »

No - working with me Kenny - server may be down temporarily.
Please Don't PM Me For Technical Help

Marc
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elma
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Re: Access to service citroen

Post by elma »

Working ok for me as well.
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KennyW
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Posts: 2507
Joined: 17 Jan 2006, 21:22
Location: Letham, Fife
My Cars: Current Citroen's
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SWMBO C3 2012
Previous Citroen's
Xantia 2.0 90hp estate
Xantia 1.9 TD estate
x 132

Re: Access to service citroen

Post by KennyW »

Okay, it looks like I will have to register again which happened to me several years ago.

Kenny
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
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white exec
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My Cars: 1996 XM 2.5TD Exclusive hatch RHD
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previously 1989 BX19RD, 1998 ZX 1.9D auto, 2001 Xantia 1.8i auto
and lots of Rovers before that: 1935 Ten, 1947 Sixteen, 1960 P5 3-litre, 1966 P6 2000, 1972 P6 2000TC, and 1975 P6B 3500S
x 1752

Re: Access to service citroen

Post by white exec »

Check that the Country you're registered in with service.citroen matches the Country that your browser/IP address has you in. If these two don't match, s.c blocks access, thinking you are somewhere you shouldn't be, or the account has been hijacked. Happened to me twice; last time s.c thought I was in Ukraine (apologies to any Ukrainian FCF members).
Chris
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Timmo
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Re: Access to service citroen

Post by Timmo »

try opening a 'private tab' in your browser, mine wont load under normal browsing but is fine with a private tab/ incognito , i asked last month about it, quite possibly something to do with my IP address location.
After All, I am the Cornish one!

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RichardW
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Re: Access to service citroen

Post by RichardW »

I can't access it at work as IP address doesn't match (or is hidden). Works OK at home. Not tried the private tab...!
Richard W
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KennyW
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Posts: 2507
Joined: 17 Jan 2006, 21:22
Location: Letham, Fife
My Cars: Current Citroen's
C5 x7 2010
SWMBO C3 2012
Previous Citroen's
Xantia 2.0 90hp estate
Xantia 1.9 TD estate
x 132

Re: Access to service citroen

Post by KennyW »

I still can't access it and tried to re register without success.

Kenny
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
Top
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white exec
Moderating Team
Posts: 7445
Joined: 21 Dec 2015, 12:46
Location: Sayalonga, Malaga, Spain
My Cars: 1996 XM 2.5TD Exclusive hatch RHD
1992 BX19D Millesime hatch LHD
previously 1989 BX19RD, 1998 ZX 1.9D auto, 2001 Xantia 1.8i auto
and lots of Rovers before that: 1935 Ten, 1947 Sixteen, 1960 P5 3-litre, 1966 P6 2000, 1972 P6 2000TC, and 1975 P6B 3500S
x 1752

Re: Access to service citroen

Post by white exec »

Contact the service.citroen administrator by email, and they will sort it out for you, advising any changes or checks needed at your end. DId this myself last year, and they got me back up and working with 48 hours.
Chris
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KennyW
Donor 2024
Posts: 2507
Joined: 17 Jan 2006, 21:22
Location: Letham, Fife
My Cars: Current Citroen's
C5 x7 2010
SWMBO C3 2012
Previous Citroen's
Xantia 2.0 90hp estate
Xantia 1.9 TD estate
x 132

Re: Access to service citroen

Post by KennyW »

Thanks Chris, will do
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
Top
User avatar
KennyW
Donor 2024
Posts: 2507
Joined: 17 Jan 2006, 21:22
Location: Letham, Fife
My Cars: Current Citroen's
C5 x7 2010
SWMBO C3 2012
Previous Citroen's
Xantia 2.0 90hp estate
Xantia 1.9 TD estate
x 132

Re: Access to service citroen

Post by KennyW »

Well, just went onto the service site and I got access!!!!!!!!!!!!!!!!!!!!!!!!!!!!
C5 x7 2.0 HDi 160 hp Estate exclusive, the newbie
Xantia 2.0 Hdi 90hp 1999 only 189,000 and rising!!!!!!! Moved on to a new home
C3 1.4 petrol (SWMBO)
Xantia TD 1.9 Mk 2 Estate LX 1998 model over 210,000 miles now and still rising!!!!!!!!!!!!! now deceased 17/12/2010.
Top
User avatar
white exec
Moderating Team
Posts: 7445
Joined: 21 Dec 2015, 12:46
Location: Sayalonga, Malaga, Spain
My Cars: 1996 XM 2.5TD Exclusive hatch RHD
1992 BX19D Millesime hatch LHD
previously 1989 BX19RD, 1998 ZX 1.9D auto, 2001 Xantia 1.8i auto
and lots of Rovers before that: 1935 Ten, 1947 Sixteen, 1960 P5 3-litre, 1966 P6 2000, 1972 P6 2000TC, and 1975 P6B 3500S
x 1752

Re: Access to service citroen

Post by white exec »

=D>
Chris
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