If the motor can be heard working, probably the plastic clip broken - hopefully. Readily available from the bay. You will need to remove the door card (lots of info on here and in Haynes). I have found it best to re-use the original wire clip; better than the supplied plastic one! If the rubber is looking sorry for itself, they are not that expensive from the dealers... IIRC in the region of a couple of quid or so? HTH
Regards
Regards, Harry
2000 Nov Forte HDI 110 hatch in Wicked Red; currently SORN
2000 Mar Exclusive HDI hatch in Quartz; currently SORN
2013 C4 Picasso Excl E
Peugeot 207cc 1.6 Roland Garros
It's the "plastic at the bottom of the door"!! The price of the plastic clip (from the same supplier) varies from about £3.50 to £9 - guess their clever software works that out depending on demand. Liverpool or Heathrow!
Regards, Harry
2000 Nov Forte HDI 110 hatch in Wicked Red; currently SORN
2000 Mar Exclusive HDI hatch in Quartz; currently SORN
2013 C4 Picasso Excl E
Peugeot 207cc 1.6 Roland Garros