So, what I'm wondering before I consider going to look at the car is if there's any likelihood of the fault being either electronic or shifter related, any known issues that would cause this symptom etc?
My feeling is if there's no reverse but "P" still works then it can't be shifter related and the 'box itself is going to have to be stripped and at the very least the valve block cleaned out, if not new clutch/brake packs fitted. The car has done 163k so could be that the box is ready for a rebuild/replacement anyway. What make/model gearbox is fitted to these models? I have a little experience of ZF 4HP22 and they tended to start slipping through wear around 150-160k, although they were in older RWD cars.
Any suggestions would be appreciated, by the way this car is purported to have been featured in the Citroen Car Club magazine of December 2012 and October 2013. It has also been shown on the 25 years XM event in September 2014.