he works for a citroen dealer in London, dont recall his name or the dealer he works for,
he was telling me the latest diagnostic device ( Diag box ) has to be conected to the internet and the technician has to log on before he can access any diagnostics,
this sounds to me like all the software is at PSA central and you would have to be a dealer to gain access
he also says if they require technical assistance they have to go through a long list oftests and checks on the vehicle before sending an email to there tech help desk, then they have to wait usually days for a response, and if they have not fully checked through the list before hand the tech help desk might just blank or say we can offer no further help on the help request in question
