I'm on the verge of selling our '09 C5 Exclusive Touring while it's still got 6 months' warranty left.
Whilst it's a superb car in many respects, particularly on long journeys, the electronics are a bit of a nightmare. The following problems occur:
a) Tailgate opens of its own accord when standing - on two occasions I've returned to it to find the tailgate wide open ! And several other times it's opened whilst I've been in or near the car.
b) It nearly always goes into 'sleep mode' within a couple of minutes of being switched off, meaning that 9 times out of 10 the tailgate won't open or close electrically and is thus very heavy. Although sometimes the thing works perfectly ok after a couple of days standing.
c) Electronic handbrake very unreliable, in fact the other day I got out with the engine running only to get clouted by the door as the car took off backwards having decided it didn't want to bother keeping the brake on ! Fortunately managed to leap back in and hit the footbrake before it built up much speed.
Anyone got any ideas before I give up and buy a non-electronic Xantia or W124 Merc Estate ?
Thanks
C5 (current model) nightmare electronics
Moderator: RichardW
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Re: C5 (current model) nightmare electronics
If its still under warranty give it back to Citroen to sort out. I suspect there's an issue with the BSI unit that controls the vast majority of electrickery.
09 C5 X7 2.0Hdi Exclusive in Perla Nera black (the best colour)
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Re: C5 (current model) nightmare electronics
Thanks - I may take it back to the dealer before finally deciding to sell. Quite tempted to get a Lexia but understand they're not very good on the current C5?
Re: C5 (current model) nightmare electronics
If I may, indeed if warranty is still valid, take the vehicle back to the dealer. I usually check the small print in the deal too, as dealers love to boast about "customer care" and "piece of mind" - now is the time to call promise in. You have every right to a proper working vehicle, that is what we pay dealers for.
I am interested in why vehicle electronics fail so, I'm sure they get designed and manufactured to a good standard.
I am interested in why vehicle electronics fail so, I'm sure they get designed and manufactured to a good standard.
Re: C5 (current model) nightmare electronics
Having just agreed to buy an 09 plate Exclusive I am very alarmed to hear of your trouble.
I think they are a fantastic car and nice to drive - clearly electrics are not Citroen's strong point but to be failing like this soon - one being a safety issue - well both to be honest. I will be keeping an eye on the thread as to the response from the dealer and potential cost to you.
I hope this is a one-off and they sort things out for you. I know there aren't many around in the UK (one of the reason I like them!).
Please keep the forum updated.
Nigel
I think they are a fantastic car and nice to drive - clearly electrics are not Citroen's strong point but to be failing like this soon - one being a safety issue - well both to be honest. I will be keeping an eye on the thread as to the response from the dealer and potential cost to you.
I hope this is a one-off and they sort things out for you. I know there aren't many around in the UK (one of the reason I like them!).
Please keep the forum updated.
Nigel
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C4 (62) 1.6HDi VTR+ (Feb 2020)
Silver Dream Machine: C4 Hatchback, 1.6 SX HDi (07) (July 2013 - Feb 2020)
C5 Tourer Exclusive 09/2Ltr HDi (Oct 2012-Sept 2021 146K miles
Xantia Estate Mk2 1.8LX V-Reg/2000 173K miles.